Dual Rate Supervisor Full Time (Flamingo LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow) The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed for Dealing (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow)

Requirements

Work requires effective communication in English, both verbal and written form in a professional manner
Must present a neat and professional appearance
Work requires a minimum age of 21
Work requires ability to perform basic math functions
Work requires flexibility to work various shifts
Work requires a minimum of 2 years pit operation experience (preferred)
Knowledge of casino rules, regulations, and procedures pertinent to Pit operations
Cards Needed: Alcohol, NV and Gaming License, NV
Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint
Must possess good manual dexterity for quick and accurate handling of chips, cards, and money
Must have excellent vision (including peripheral) to protect the games
Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
Must be able to bend, reach, kneel, twist and grip items
Must be able to walk and be on foot for extended periods of time
Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

Responsibilities

Operating several table games on an assigned shift
Working knowledge of all table games, house rules, counting methods and procedures covering each
Assures that all coin and check racks are filled at all times
Settles disputes that arise from guests in the Table Games area, referring those that are exceedingly difficult to the Casino Manager – Table Games or Director Table Games
Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior
Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits
Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
Prepares and coordinates the periodical performance review of assigned personnel
Operating Supervise and Dealing several table games on an assigned shift
Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager
Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees