Dual Rate Slots Supervisor/ Slots Floor Attendant

Bally's Chicago•Shreveport, LA

About The Position

To provide courteous and positive service to all guests. To maintain a good working relationship with all slot personnel. To keep machine in operational order. Supervise the Slot Service Ambassadors during their shift while working as a Dual Rate Supervisor with the capability to motivate both players and Slot Service Ambassadors. To be flexible with the ability to work any shift when needed.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Is responsible for the overall direction, coordination, and evaluation of the Slot Service Ambassadors.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and progressively teaching employees; addressing complaints and resolving problems.
To oversee, observe and evaluate that all Slot Service Ambassadors are providing their essential duties and responsibilities.
To assure that all policies and procedures are being applied.
To approve all taxable jackpots in accordance with Title 31.
To assist in issuing club cards to players.
To safeguard all company assets put in their control.
Capable of performing the duties of a shift manager.
Performs related duties as assigned
To give change and break down bills.
To take care of all Slot Player’s service needs
To be a source of information about all property events, promotions, entertainment, restaurants, and other facilities.
To openly converse with and build relationships with players and other Slot Service Ambassadors.
To sign up players for club cards.
To clear bill validator jams and make minor adjustments and repairs to machine.
To clear ticket jams and refill paper in machines
To be able to answer players questions on machine payouts etc.
To replace burned machine bulbs, loose machine buttons etc.
To safeguard slot assets assigned under their control.
To perform other job duties as assigned.