Dual Rate-Slot Attendant

Caesars Entertainment•Westlake, LA

About The Position

DUTIES AND RESPONSIBILITIES DUTIES AND RESPONSIBILITIES Safeguard the company’s assets, customers’, and employees’ safety in all slot areas. Enforce company policies and procedures. Knowledgeable of Marketing promotions and casino events. Ensure that all scheduled workstations are manned and ready at the beginning of the shift. Implement an effective work schedule. Maintain efficient records of all personnel under their control. Ensure variance book, key control, time sheets and progressive book are accurately filled in and evaluated on a timely basis. Handle customer disputes quickly and effectively. Make recommendations and suggestions to hire, transfer, suspend, lay off, recall, promote, discharge, evaluate, assign, reward or discipline all employees in his/her span of control. Ensure stationary supplies are adequate for efficient operation. Responsible for setting up daily schedules, assigning personnel to sections and enforcing break schedules. Support and maintain Horseshoe Lake Charles courtesy guidelines. Promote outstanding guest relations. The Slot Supervisor may function in the capacity of the Slot Manager in the absence of the Slot Manager for that shift. When functioning in the capacity of the Slot Manager, the Slot Supervisor may perform all required duties (including Managerial Representative on Premise) of the Slot Manager, but once acting in that capacity, they may not return to their position for that shift. May act as Managerial Representative on Premises. AUTHORITY AND SUPERVISORY CAPACITY Reports directly to the Assistant Slot Manager. Directly supervises the Slot Attendant. SIGNATORY ABILITY Key access log according to Key List, Section XII.b. Markers and Customer Balance Records. Complimentary Form. Currency Transaction Report and Multiple Transaction Log. Jackpot Slip. Request for Jackpot. Machine Entry Authorization Log. Verification of Jackpot Maintain control of sensitive keys issued in accordance with established procedures. Verify impressed, control the issuance and receipt of funds from slot floor banks. Paid Outs, with a limit not to exceed that stated within the current paid Out Policy. ACCESS TO SENSITIVE ASSETS AND AREAS

Responsibilities

Safeguard the company’s assets, customers’, and employees’ safety in all slot areas.
Enforce company policies and procedures.
Knowledgeable of Marketing promotions and casino events.
Ensure that all scheduled workstations are manned and ready at the beginning of the shift.
Implement an effective work schedule.
Maintain efficient records of all personnel under their control.
Ensure variance book, key control, time sheets and progressive book are accurately filled in and evaluated on a timely basis.
Handle customer disputes quickly and effectively.
Make recommendations and suggestions to hire, transfer, suspend, lay off, recall, promote, discharge, evaluate, assign, reward or discipline all employees in his/her span of control.
Ensure stationary supplies are adequate for efficient operation.
Responsible for setting up daily schedules, assigning personnel to sections and enforcing break schedules.
Support and maintain Horseshoe Lake Charles courtesy guidelines.
Promote outstanding guest relations.
The Slot Supervisor may function in the capacity of the Slot Manager in the absence of the Slot Manager for that shift.
When functioning in the capacity of the Slot Manager, the Slot Supervisor may perform all required duties (including Managerial Representative on Premise) of the Slot Manager, but once acting in that capacity, they may not return to their position for that shift.
May act as Managerial Representative on Premises.
Maintain control of sensitive keys issued in accordance with established procedures.
Verify impressed, control the issuance and receipt of funds from slot floor banks.
Paid Outs, with a limit not to exceed that stated within the current paid Out Policy.