HCVR DR Senior Steward, EDR (Full Time; Varied Shift)

Harrah's Valley River Casino & HotelMurphy, NC
4hOnsite

About The Position

The primary function of the Dual Rate Senior Steward is to assist with and adhere to casino/hotel specifications and standards in operating the dishwashing machine to wash designated restaurant, banquet, and kitchen wares, and clean and maintain kitchen lines and pantry areas.

Requirements

  • A high school diploma or GED is required
  • One year of supervisory experience is preferred
  • ServSafe Manager certification is required
  • Can be completed within 90 days of the hire date
  • Must demonstrate the following essential knowledge and skills:
  • Knowledge of dish machine maintenance and chemical safety
  • Speed and accuracy to maintain maximum efficiency
  • Knowledge of sanitation standards and procedures
  • Must possess strong interpersonal skills, public relations, and motivational skills
  • Excellent oral and written communication skills
  • Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
  • Ability to handle multiple priorities in a fast-paced environment
  • Neat, professional appearance with excellent personal hygiene
  • Must be able to be on feet for an 8-hour shift
  • Must be physically mobile with reasonable accommodations
  • Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties
  • Must be able to operate the dish machine
  • Must be able to respond to visual and aural cues
  • Must be able to read, write, speak, and understand English
  • Must be able to handle high stress in the work environment and turn stress into high energy
  • Must be able to attend to multiple priorities simultaneously
  • Must be able to tolerate areas with high temperatures near dish machine and extreme cold temperatures in coolers and freezers
  • Must be able to use the chemicals for cleaning and sanitizing all kitchen areas
  • Must be able to lift and carry 50 pounds and be able to push and pull up to 300 pounds in a cart
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including second-hand smoke
  • Must be able to work a flexible schedule, including weekends, evenings, and holidays

Responsibilities

  • Assist the Steward Supervisor and F&B management team in the operations of Restaurants
  • Ensure effective use of labor and manage productivity on an hourly basis
  • Maintain cleanliness and organization of all kitchen areas and equipment
  • Work on a daily basis to improve stewarding efficiency, organization, and workflow
  • Assist Steward Supervisor with the inventory of all glass, silver, and china
  • Assist in maintaining necessary inventories of kitchen cleaning products and equipment
  • Responsible for washing china, glassware, and silverware, mopping and sweeping floors, and keeping the work area clean and organized
  • Responsible for the overall cleanliness of the floors as directed by the Supervisor
  • Involved in the completion of all daily tasks and duties
  • Maintain all areas for a safe, clean environment based on the Health Department and internal standards
  • Stock all supplies as directed by the Executive Steward and Supervisor
  • Issue maintenance work orders on needed repairs
  • Make routine inspections of stations to ensure proper setup, ample supplies, and cleaning procedures in all areas are being followed
  • Assist with the training of new Team Members
  • Train food and beverage Team Members on chemical safety and proper ware washing procedures
  • Ensure proper maintenance of the dish machine
  • Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
  • Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
  • Communicate and enforce company expectations, including the Code of Commitment, policies, procedures, department goals, and business strategy
  • Ensure service recovery activities
  • Train subordinates, providing each with the knowledge, development, and appropriate direction to perform their responsibilities
  • Provide continuous positive coaching for the development Team Members and appropriate corrective action when necessary, in conjunction with the Supervisor
  • Exhibit sound decision-making with an emphasis on motivating the team and maintaining high morale
  • Enforce all appearance and uniform guidelines
  • Other duties as assigned
  • Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
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