Dual Rate Dealer - Poker - Maryland

Live! Casino and Hotel Maryland•Hanover, MD

19h•$5 - $6

About The Position

Why We Need Your Talents: A Dual Rate Dealer functions as either the Dealer role or the Floor Supervisor role, based on the company’s business needs. Responsible for the successful operation of the Poker area, assuring the integrity of the games, and safeguarding company assets. Maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests. Compensation: $4.50 - 5.50 Dealer $28.00 per diem Supervisor

Requirements

In the role of Dealer: Proficiency in speaking, reading and writing English
Ability to use chips, cards, and a paddle.
Good hand/eye coordination.
Extensive knowledge of and gaming regulations.
Knowledge of theft techniques.
Excellent customer service and communication skills.
Ability to perform under time pressure in an interruptive environment.
Complete, perform and understand basic mathematical functions.
Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
Knowledge of all facilities, special events, and promotions available to guests on property.
pleasant, friendly, and welcoming attitude with use of facial expressions.
In the role of Floor Supervisor: Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
Effective staff management abilities.
Strong interpersonal skills
Oral and written communication skills.
Strong sense of responsibility relative to the performance of the table games.
Proficiency in Microsoft software products.
Ability to analyze and interpret departmental budget, goals, and results.
Ability to solve complex problems.
Extensive knowledge of specified games and gaming regulations.
Technical school education in dealing specified games.
Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
10% Walking
10% Keyboarding
15% Bending (from waist)
75% Standing
Ability to make repetitive hand motions
Use of going up and down 31 stairs multiple times per day and elevators

Responsibilities

As a Dealer: Dealing the game and always monitoring the monies of the table.
Control gaming cards and equipment.
Protect company assets by monitoring guests’ movements.
Analyze customer play for cheating scams and suspicious variation.
Provide excellent customer service.
Paying wins/Taking losses.
Ensure the safety and security of guests and employees.
As a Supervisor: Report to the Casino Pit Manager or Shift Operations Manager for successful performance
Supervise the performance of the table games dealers.
Assist and advise other departments and company personnel as necessary, to assure the success of the table games.
Manage the administration of fills/credits, player ratings; keep track of markers, and rundowns.
Analyze gameplay for cheating scams, counters, and unusual or suspicious variations.
Develop staff through training and evaluations.
Meet with departmental directors and managers to review table game activities and promotional as necessary.

Benefits

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Generous retirement savings options
Paid Time Off
Tuition Reimbursement
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts