Dual Rate Dealer Floor Supervisor - F/T (33038)

Agua Caliente CasinosRancho Mirage, CA
6d

About The Position

Responsible for the day to day operations of the Table Games/Deals cards, sells chips, pays customers, collects bets, and verifies fills/credits.

Requirements

  • One or more years' experience and/or training; or equivalent combination of education and experience
  • Must pass Dealer audition and proficiency test.
  • Must be able to communicate in English.
  • Must possess the ability to differentiate Cheque color and appropriate values of each.
  • Must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift.
  • Must be able to work in a smoke-filled environment.
  • Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
  • GAMING EXPERIENCE REQUIRED

Responsibilities

  • Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
  • Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
  • Approves and oversees count table inventory at the beginning and end of shifts.
  • Facilitates replenishment of chips.
  • Supervises issuance of cards.
  • Instructs personnel on table assignment.
  • Handles minor guest complaints.
  • Maintains integrity of Table Games.
  • Assists Shift Manager with gaming operations.
  • Can perform duties assigned by Shift Manager.
  • Perform all duties and responsibilities of a Poker and 21 Dealer.
  • Directly supervises the dealers.
  • Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
  • Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.
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