Dual Rate Beverage Bartender / Dual Rate Hospitality Shift Manager

Seneca Gaming Corporation • Buffalo, NY

392d

About The Position

The Dual Rate Beverage Bartender / Dual Rate Hospitality Shift Manager is primarily responsible for providing excellent customer service at the bar while also stepping into a managerial role as needed. This position requires a blend of bartending skills and hospitality management, ensuring smooth operations in the food and beverage department while adhering to company policies and standards.

Requirements

• Must be 18 years of age or older upon employment.
• High School diploma or its equivalency required.
• Four (4) years of experience in food and beverage, with two (2) years in a supervisory role.
• Knowledge of all phases of full service dining.
• Previous customer service experience required.
• Excellent interpersonal, customer service, communication, coaching, team building, and problem-solving skills.
• Proficient computer skills.

Nice To Haves

• Experience in a casino environment.
• Additional certifications in bartending or hospitality management.

Responsibilities

• Provide friendly and excellent service to customers at the bar.
• Prepare and pour drinks accurately for customers and beverage servers.
• Manage and oversee daily operations of the Food and Beverage and Facilities/EVS departments when acting as Hospitality Shift Manager.
• Instill a sense of pride and personal responsibility in subordinate employees.
• Resolve problems and conflicts in a diplomatic manner.

Benefits

• Health insurance coverage.
• Paid time off.
• Employee discounts on food and beverages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED