Dual Rate Asst. Shift Manager

Landry's, LLC.•Biloxi, MS

17h

About The Position

The Casino Floor Supervisor is responsible for the successful operation of the Table Game area; assuring game protection and that guest have a favorable gaming experience. The Assistant Casino Shift Manager is responsible for assisting with daily operations of the table games. Also responsible for all administrative/clerical/analytical duties of Casino Operations.

Requirements

A high school diploma or GED equivalent.
Five to seven years’ experience in Table Games as a Pit Manager or higher, or a 4-year degree in a related field with equivalent work experience or a combination of education and work experience.
Two years of administrative experience.
Valid gaming license.
Ability to work flexible schedules, including nights, weekends and holidays is required.
Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
Excellent interpersonal, organizational and communication skills.
Display strong work ethic and team work.

Nice To Haves

Analyst experience preferred.

Responsibilities

Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
Ensure the safety and security of employees and customers. Manages processes and programs to effectively control and reduce loss time injuries.
Review staffing levels to maintain full coverage of posts. Delegate duties and assign responsibilities.
Development of staff, evaluating and training.
Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
Review table game activities and promotional status with designates managers.
Meet with departmental directors and managers as necessary.
Monitoring the monies on the table at all times.
Controlling gaming cards and equipment.
Responsible for analyzing customer play for cheating scams and suspicious variations in play.
Responsible for guest relations.
Ensure the safety and security of guest and employees.
Assist with managing the daily operations of the table games, staffing levels, delegate authority and assigning responsibilities. Perform all duties in absence of the Shift Manager.
Review and manage department’s financial data.
Accurately inputting and editing payroll hours for casino employees.
Accurately tracking attendance of casino personnel.
Answering the telephone and taking messages.
General office duties such as filing and typing.
Scheduling for the Table Games and Poker Departments.
Analyzing and tracking game performance data.
Analyzing, tracking, and adjusting labor on schedules based on KVI metrics.
Performance Documentation/Discipline tracking and administration.
Interviewing, auditioning, hiring, and onboarding all new employees.
Maintaining and ordering all inventory and supplies for the department.
Coordinating maintenance and repairs for all gaming tables.
Other duties as assigned