Dual Credit Coordinator

CHESS•Santa Fe, NM

8d•$21 - $26

About The Position

The Dual Credit Coordinator plays a key role in supporting the enrollment, registration, and retention of high school students participating in the college's Dual Credit Program. This position serves as a primary point of contact for students, families, and partner high schools, ensuring students are informed, supported, and equipped to successfully pursue their academic goals. The ideal candidate is student-centered, detail-oriented, collaborative, and committed to serving a diverse college community.

Requirements

Associate degree in a directly related field.
Two (2) years of professional experience related to student services, advising, or admissions.
Equivalent education may substitute for up to two years of required experience.
Equivalent experience may substitute for education on a year-for-year basis.
Strong understanding of college admissions, registration procedures, and academic program requirements.
Proficiency in Microsoft Office Suite and relational databases.
Excellent communication (written and verbal), customer service, and organizational skills.
Ability to maintain confidentiality and adhere to FERPA guidelines.
Ability to work independently and collaboratively within a fast-paced, team-oriented environment.
Strong attention to detail, problem-solving skills, and ability to manage multiple priorities.
Ability to foster inclusive and culturally responsive engagement with diverse student populations.

Nice To Haves

Bachelor’s degree, particularly in Education, Counseling, or related fields.
Experience using student information systems such as Banner.
Two years of relevant experience in higher education; community college experience preferred.
Experience working with high school or dual credit student populations.

Responsibilities

Serve as a liaison between SFCC and Dual Credit partner high schools.
Provide guidance to students and families regarding dual credit eligibility, registration, and college readiness.
Process Dual Credit applications and registrations, and ensure data accuracy in student information systems.
Coordinate with SFCC’s Business Office and Third-Party Billing to manage invoicing and tuition payments.
Collaborate with Recruitment, Advising, and Outreach staff to support dual credit enrollment initiatives.
Maintain detailed and accurate records in databases and track student progress.
Resolve registration and admissions issues, and respond to student inquiries in a timely manner.
Create and distribute reports for internal and external stakeholders.
Maintain electronic filing systems and organize student documents securely and efficiently.
Participate in dual credit events, orientations, and informational sessions as needed.
Support the Director of Student Engagement & Recruitment with program improvement projects and initiatives.
Deliver excellent service and serve as a backup resource for department colleagues.