Dtr Of Catering & Conf Svcs

HEI Hotels & Resorts•Salt Lake City, UT

31d

About The Position

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast-paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement. Ready for Your Next Adventure? Apply today and discover a rewarding career at the Marriott Downtown at City Creek. We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide strategic leadership for the Catering Sales team to drive revenue, maximize profitability, and deliver exceptional client experience. Responsible for developing and executing sales strategies, building strong client relationships, and ensuring catering events meet hotel standards and financial goals.

Requirements

Minimum 5 years of progressive leadership experience in Catering Sales at a comparable size and quality hotel or resort.
Proven track record of driving catering revenues, managing client relationships, and leading high-performing teams.
Strong financial acumen with expertise in forecasting, budgeting, and revenue/yield management.
In-depth knowledge of catering sales processes, including contracting, event planning, and execution.
Exceptional leadership and team development skills, with the ability to motivate, coach, and inspire.
Excellent relationship management skills, with a history of building long-term partnerships with clients and stakeholders.
Skilled in negotiating, closing sales, and creating tailored solutions for diverse market segments.
Proficient in Microsoft and hotel sales and event management systems.
Knowledge of hotel operations, including sales, marketing, revenue management, and service standards.
Outstanding communication and presentation skills, with the ability to adapt style for different audiences.
Strong organizational and problem-solving skills with the ability to perform under pressure and meet deadlines.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Lead, mentor, and manage the Catering Sales team, including recruiting, training, coaching, and performance management.
Develop and implement strategies to achieve or exceed catering revenue goals, with a strong focus on forecasting, budgeting, and optimizing catering mix.
Maximize profitability through effective yield management, evaluation of business opportunities, and optimization of catering mix and room rental contributions.
Build and maintain strong client relationships, ensuring repeat and referral business by consistently delivering exceptional service and experiences.
Partner with culinary and operations teams to create innovative, customized menus and event solutions that meet client needs while maximizing revenue.
Oversee contracted services to ensure proper contribution to profits.
Monitor catering sales performance, coach team members toward success, and maintain ongoing training programs.
Collaborate with Marketing to develop targeted strategies for catering business generation.
Identify and analyze market trends, competitive offerings, and client feedback to adjust strategies and maintain a competitive edge.
Represent the hotel in industry organizations, community/civic activities, trade shows, and client events to build brand presence and generate leads.
Ensure consistent use of hotel sales system to track activity, maintain accountability.
Active participation in professional and industry organizations.
Perform other job-related duties as assigned.

Benefits

health insurance (medical, dental, vision)
discounted parking
subsidized TRAX passes
competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
discounts through our 'YouDecide' and Hotel Room Discount programs
DailyPay