DTI Team Director - DOS

State of Delaware • Dover, DE

4d • Hybrid

About The Position

The incumbent is dedicated to supporting the Information Technology (IT) function for the Department of State (DOS). Principal responsibilities include overall strategic and technical leadership of world class technical teams in an Information Technology (IT) environment, which focuses on customer service, problem resolution, communication with all levels of the partner agency, strategic innovation, enterprise technologies, infrastructure, security, policies and procedures, and HR and IT budget lifecycles. Incumbent is responsible for providing leadership and expertise in the development, implementation and management of DTI’s initiatives in support of the agency’s goals, mission and vision. The Director position promotes leading-edge thinking and develops innovative and best practice IT strategies that are aligned with business and government practices. Inspires and motivates staff by being a catalyst for visionary technology, creative problem solving, solution generation, implementation and teamwork. The Director position will be utilized as a dedicated position within a centralized agency to cover statewide network, systems and State security, risk management, engineering, application of new and innovative technologies, data management, project management, application development/support, and/or database management. This position requires mastery of multiple disciplines in the technology field. Beyond technical acumen, the position demands in-depth knowledge and application of professional, leadership techniques, practices and theories. Strategic innovation and execution are critical to all State organizations both with regard to leadership and direct functional strategies that will impact Government, political subdivisions, constituents and customers. Skills gained through a history of successful implementations and leadership will be required to manage and direct staff across many technical disciplines. This senior level position is responsible for the full life cycle of enterprise-wide hardware and software solutions and will assist in formulating and administering policies and procedures, including implementing long-range goals and objectives. The position requires high expectations of accomplishment and extraordinary strategic business and industry knowledge, ambition, talent, and people skills. This position must have Solid “people skills”, including proven ability to handle the myriad of interpersonal aspects of group leadership, including staff coaching/counseling; and group and individual motivation. They must be a genuine “team player” focused on excellence in internal and external customer service, demonstrated ability to contribute positively in conflict situations, and be willing to pursue and reach consensus based on overall organization goals. Must have management experience in preparing a complex organization for major technological and/or cultural change, including significant user interaction, training development and delivery, and communication preparation and delivery. Must have the ability to work with agency partners and have the inherent ability to project a positive image with both agency partners and colleagues. This position will report to the DTI Chief of Partner Services and takes direction from the DOS Chief of Staff.

Requirements

• Possess a minimum of 5 years of experience in senior leadership.
• Possess a minimum of 5 years of experience leading a technical team.
• Possess a minimum of 3 years of experience in strategic planning demonstrating the ability to develop, analyze and decide among alternative solutions to current and anticipated IT needs.

Nice To Haves

• Possession of a Bachelor’s degree is preferred, with emphasis in Computer Science, Information Technology, a related field or equivalent work experience.
• Possess 5 years of experience in a Customer Service-related role.
• Possess 3 years of experience in writing and reviewing Request For Proposal (RFP) documents.

Benefits

• Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending (Health and Dependent Care), Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.
• 21 paid vacation days, 15 paid sick days, 13 paid holidays, Up to 12 weeks paid Parental Leave.
• Tuition reimbursement up to $4,000 annually.
• State funded learning opportunities, mentor programs and professional development opportunities.
• Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.
• Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

What This Job Offers

• Job Type: Full-time
• Career Level: Director