DT Technician

GE Appliances, a Haier company•Decatur, AL

2d•Onsite

About The Position

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? GE Appliances has an immediate need for a DT Technician to support shop floor operations within a manufacturing environment. This role is primarily focused on hands-on technical support for hardware, software, connectivity, data collection systems, and end-user technology, while also partnering with PLC technicians and engineering to help ensure data is available and mapped correctly for DT systems.

Requirements

1–3 years of experience in IT support, technical troubleshooting, digital technology, manufacturing systems support, or equivalent experience.
Basic understanding of computer hardware, software installation, troubleshooting, and networking fundamentals.
Strong problem solving, communication, and organizational skills.
Must be able to work other shifts, weekends and overtime to complete work as needed.

Nice To Haves

Associate’s degree in information technology, Computer Technology, Electronics Technology, Industrial Technology, or equivalent certification and/or experience preferred.
Experience supporting hardware, software, and network systems in a manufacturing, industrial, or plant environment preferred.
Exposure to FIS, MES, industrial data collection systems, or PLC/controls environments preferred.
Proficiency with common computer applications such as email, spreadsheets, documentation tools, and asset or project tracking systems.

Responsibilities

Provide hands-on support for Digital Technology (DT) Systems in a fast-paced manufacturing environment.
Assist with installation, configuration, maintenance, and troubleshooting of computers, workstations, printers, scanners, peripherals, and other DT-supported hardware.
Set up and configure workstations, ensuring proper network connectivity, software installation, and appropriate system access.
Support hardware, software, and network troubleshooting efforts.
Assist with basic infrastructure work to support DT projects.
Monitor basic system, device, and network performance.
Maintain accurate records of incidents, system changes, configurations, and DT assets.
Support data collection, validation, and reporting activities for production and quality metrics.
Work with PLC technicians, engineering, and DT teams to verify that data is being sent to the correct registers and made available for DT systems.
Assist with basic troubleshooting of PLC devices, communications, and data flow issues.
Collaborate with cross-functional teams to support DT projects, documentation, user training, and continuous improvement initiatives.
Other duties and projects assigned by Senior Digital Technology staff.