Designer Shoe Warehouse-posted about 1 year ago
$33,800 - $35,880/Yr
Part-time • Entry Level
Santee, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

The Store Associate at DSW is responsible for providing exceptional customer service to shoppers both in-store and through omni-channel services. This role involves assisting customers, managing merchandise, processing transactions, and maintaining a clean and safe shopping environment. Store Associates act as brand ambassadors, ensuring a positive shopping experience while adhering to company policies and values.

  • Greet every customer with a helpful and friendly approach.
  • Share the benefits of the DSW Loyalty program and enroll new members.
  • Answer questions regarding products and complete customer transactions.
  • Maintain a neat, clean, and safe environment for customers.
  • Receive inbound freight and prepare merchandise for the sales floor.
  • Complete all functions of the fulfillment process including locating items and packaging for delivery.
  • Follow all asset protection policies and procedures.
  • Participate in daily team meetings and ongoing training.
  • Must have availability to meet the needs of the business.
  • Professional, friendly, and customer service focused.
  • Ability to move with tempo to meet time-bound expectations.
  • Good verbal and written communication skills.
  • Proficient in the use of technology for customer interactions.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Ability to lift up to a maximum of 50 pounds occasionally to frequently.
  • Ability to stoop, kneel, crouch, or crawl frequently.
  • Previous retail experience (not required).
  • Retirement plan
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