Support Solutions of the Mid South-posted about 1 month ago
Full-time • Entry Level
Knoxville, TN
1,001-5,000 employees
Nursing and Residential Care Facilities

To provide employment supports and services for Support Solutions program participants. This position will assist in the implementation of each persons ISP goals of competitive or supported employment and/or Individual Plan for Employment (IPE). Through systematic instruction, utilizing task analysis, this individual will provide services and supports that assist the individual in maintaining individualized integrated employment. .

  • Provide supports on-the-job that assist the supported person in integrating into an employment site.
  • Assist supported individual in understanding the job culture, industry practices, and work behaviors expected by the employer.
  • Provides assistance to employers personnel as a strategy to use natural supports and reduce the need to continue paid support.
  • Assess and identify any non-work needs of the supported person arising while the supported person is working and communicating those needs for follow-up actions.
  • Complete monthly review forms, employment reports, and ensure proper distribution
  • Incorporate an appropriate mix of best practices for the supported person to achieve fading goals as identified in the individuals Coaching Fading Plan.
  • Provides transportation or teaches supported individuals to use available transportation to and from the job site.
  • Exhibits behaviors and best practices that are consistent with the vision and values of SSMS.
  • Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment. Attends all safety training as scheduled.
  • Work as part of the team to ensure that SSMS Quality Management principles (Plan, Measure, Assess, and Improve) are practiced and achieved.
  • Operates SSMS and personal transportation in a safe and healthy manner.
  • Performs other job related duties as may be assigned by designated and/or authorized staff.
  • A High School Diploma and six months experience working with people with developmental disabilities.
  • Experience in Job Coaching preferred but not required.
  • Willingness to travel to work sites and company locations utilizing assigned company vehicle.
  • Must be able to read and write effectively.
  • Must have a valid drivers license and maintain a valid drivers license and acceptable driving record throughout employment with SSTN.
  • Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug and felony offender listings.
  • Must meet all training requirements and keep training current.
  • Must be able to perform heavy lifting in the assistance of service recipients with personal care, if applicable.
  • Must have some computer knowledge.
  • Effective verbal and written communication skills
  • Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
  • Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes
  • Must be able to practice confidentiality in all matters pertaining to supported people and employees
  • Has effective time management in the office and in the field and adjust priorities quickly as circumstances dictate
  • Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations.
  • A working knowledge of community resources
  • Keeps a professional appearance
  • Able to follow instructions and work independently
  • Have a proficient knowledge of computer software programs needed to complete job tasks
  • Understands protocol when working with individuals with developmental disabilities.
  • Proficient knowledge of rules, regulations, policies, and procedures.
  • Possess a high degree of leadership and a lead by example mindset, make appropriate job decisions following standard office policies and procedures, recognize an emergency situation and take appropriate action, think through the consequences of a decision prior to making it.
  • Employee must also provide any medical records required to comply with regulations in force through any governing entity related to business operations and to meet policy and procedure requirements of Support Solutions, such as TB Skin tests, HEP B vaccinations, Flu vaccinations, etc.
  • Valid state issued Driver License
  • Must maintain valid Medication Certification throughout tenure.
  • Must maintain valid CPR/First Aid Certification throughout tenure.
  • Must maintain valid CPI or PCM training throughout tenure.
  • Agency insurance coverage for vehicles operated in the course of work at specific locations shall stand as the primary insurance coverage for employees working in that particular home setting. Valid automobile insurance is required for all employees working at homes where the agency does not provide a vehicle and this coverage must presented prior to transfer to any home where an agency vehicle is not provided. The agency reserves the right to request proof of insurance regardless of the site location or availability of an agency vehicle.
  • Experience in Job Coaching preferred but not required.
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