DSHS ESA Public Benefits Specialist 1-3

State of Washington • Port Angeles, WA

449d • $42,696 - $69,396

About The Position

The DSHS ESA Public Benefits Specialist 1-3 position is a full-time role within the Economic Services Administration (ESA) Community Service Division, located in Port Angeles or Port Townsend, WA. This position involves assisting individuals in applying for public assistance services, determining eligibility for various programs, and processing applications. The role emphasizes compassion and support for diverse populations, with opportunities for career advancement through formal training.

Requirements

• Four years of experience in a customer service role involving public contact or financial eligibility determination.
• A bachelor's degree in a relevant field.
• A combination of education and experience totaling four years.
• One year of equivalent out-of-state experience in financial eligibility determination for public assistance.

Nice To Haves

• Ability to communicate effectively with diverse populations.
• Experience in a standardized work setting.
• Competence in using various computer programs.
• Ability to analyze complex situations and work with technical regulations.

Responsibilities

• Conduct interviews to determine eligibility for public assistance programs.
• Process applications for Financial, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs.
• Gather and review data, applications, and verification documents for benefit programs.
• Explain program requirements and application procedures to clients.
• Process all applications and case actions in accordance with Federal and State requirements.

Benefits

• Telework options may be available.
• Formal training provided for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree