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The DSHS ESA Customer Service Specialist 2 position is an entry-level role within the Economic Services Administration (ESA) that focuses on providing customer service support and problem resolution for clients and staff. This position is essential for connecting customers with necessary services and supporting office operations, including the issuance of Electronic Benefit Transfer (EBT) cards and other essential resources. The role is based in the Tacoma Community Services Office and operates Monday through Friday, 8 am to 5 pm.