DSHS ALTSA Adult Protective Services Supervisor

State of Washington • Multiple Locations, WA

371d

About The Position

Within the Department of Social and Health Services, Aging and Long-Term Support Administration (ALTSA) Adult Protective Services (APS) receives reports and investigates allegations of abandonment, abuse, financial exploitation, neglect and self-neglect of vulnerable adults and provides protective services, with consent, to vulnerable adults. We're hiring three Adult Protective Services Supervisors for the locations of Everett, Renton and Federal way (Renton and Federal way location may change to another location in King County). This role functions independently as a front-line supervisor for an Investigative Unit of Social Service Specialists. Your staff will investigate allegations of abandonment, abuse, financial exploitation, neglect, and self-neglect of vulnerable adults. This role assigns, prioritizes, audits, and reviews work assignments, provides consultation and direction in the handling of reports and/or investigations, delegates duties to subordinate staff as appropriate, and schedules unit staff to ensure maximum service to clients while meeting staff needs. This role also makes hiring decisions; monitors and evaluates performance, identify training needs, initiates corrective or disciplinary action as needed; conducts unit meetings, educates, and improves access and service delivery to clients, reviews levels of risk in cases of alleged abuse, neglect or exploitation of vulnerable adults and ensures that levels of agency intervention match levels of assessed risk. This position represents APS in the community through networking and coordination meetings and provides education to the community about abandonment, abuse, financial exploitation, neglect, self-neglect, and protective services. Opportunities in this job classification that perform unannounced visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect of vulnerable adult individuals, may be eligible for an additional 10% assignment pay in addition to the advertised salary. Snohomish County employees are eligible to receive an Orca Card for transportation needs. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

Requirements

• Ability to establish relationships and effectively collaborate, cooperate, and coordinate with peers, clients, constituents, community partners, outside agencies, other members of the community, and internal and external partners
• Must be able to successfully perform the essential functions as described in the PDF and perform the physical requirements of this position such as traveling and lifting, moving, and transferring equipment
• Ability to identify and evaluate social dynamics affecting client(s) choice and decision making
• Prior experience or demonstrated ability to supervise multiple staff and maintain the organizational structure
• Ability to independently assess situations and utilize good professional independent judgment

Nice To Haves

• One year experience as a Social Service Specialist 4
• Two years as a Social Service Specialist 3
• Four years as a Social Service Specialist 2
• A Master's degree in criminal justice, social services, human services, behavioral sciences, or an allied field and 4 years of paid social service experience
• A Bachelor's degree in criminal justice, social services, human services, behavioral sciences, or an allied field, and 6 years of paid social service experience
• Equivalent professional experience/education

Responsibilities

• Recruit, hire, and train new staff
• Set expectations for job performance as well as monitor and evaluate staff performance and adherence to applicable laws, policies, and procedures governing their job assignments and takes corrective action and complete disciplinary actions
• Review and monitor decisions related to investigative findings and protective services conducted within the unit
• Conduct regular staff unit and individual meetings
• Facilitate, lead, and participate in unit meetings, case staffing, and in multi-disciplinary teams
• Assign work and monitor for equitable work distribution within the unit
• Evaluate training needs of staff, provide training and interpretation and guidance on agency program requirements and policies
• Provide direction in the areas of time management, organization, and case planning
• Train and provide clarification and interpretation to staff in current policy and procedures, long-term care manual, WAC, and Management Bulletins

Benefits

• Eligible for an additional 10% assignment pay for unannounced visits in unregulated environments
• Snohomish County employees receive an Orca Card for transportation needs
• King County employees receive 5% premium pay and a free ORCA card for transportation use

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administration of Economic Programs