Dry Eye Account Specialist-Texas/Gulf Coast

Harrow, Inc.•Angleton, TX

7d•Remote

About The Position

The DE Account Specialist within the Dry Eye Business Unit is responsible for unlocking the full potential of priority accounts through enterprise‑level engagement, strategic account planning, and cross‑functional collaboration. This role operates at a broader, more strategic level than a traditional territory sales position, with a focus on identifying and influencing key stakeholders, building durable advocacy, and accelerating growth. Serving in an overlay capacity, this individual partners closely with field sales representatives, marketing, market access, training, and other internal stakeholders to drive cohesive, system‑level account strategies across a defined geographic area, generating new growth for VEVYE. The role requires strong strategic thinking, the ability to influence without direct authority, and demonstrated success managing complex accounts. Significant travel, including frequent overnight stays, is required.

Requirements

5-7 years of ophthalmic pharmaceutical experience
Bachelor’s degree required; advanced degree or relevant business training a plus
Proven track record of sales success in dry eye, anterior segment, or broader ophthalmic/specialty pharmaceutical environments
Proven success in engaging at multiple levels within accounts, including senior clinical, administrative, and non‑clinical stakeholders
Demonstrate strong business acumen and executive presence in all internal and external interactions
Strong strategic thinking skills with experience developing and executing short‑ and long‑term account plans
Ability to influence cross‑functional partners and drive alignment without direct authority
Experience navigating payer, access, and reimbursement environments to support pull‑through and sustained account growth
Excellent analytical, communication, and presentation skills
High level of autonomy, initiative, and adaptability in a dynamic market environment
Proficiency with CRM systems and standard business tools (Excel, PowerPoint, Word)
Willingness and ability to travel extensively, 70-80%, including overnight stays

Responsibilities

Drive growth for the business that results in the delivery of the goal
Outline a business action plan that prioritizes key DED accounts and associated ECPs to allocate time and resources to drive growth
Develop comprehensive near-term account plans to unlock growth potential across priority accounts and associated ECP targets
Employ a data-driven approach, considering the market opportunity, VEVYE performance, account performance, market dynamics, and customer insights to inform strategic pivots and real-time business adjustments
Engage Target accounts and ECPs by delivering clinical differentiating VEVYE that encourages earlier utilization, increases brand loyalty, and establishes a new growth trajectory
Clear understanding of Account and ECP adoption and the vital role of clinical and non-clinical selling
Serve as the central point (QB) of coordination for Target accounts across a defined geography, including multi‑site or system‑based customers
Provide strategic guidance and support to sales partners on complex accounts, system‑level opportunities, and challenging access environments
Effectively document account strategies, activities, insights, and coordinated actions in CRM systems in a timely and accurate manner
Ensure all activities are conducted in compliance with company policies, industry codes of practice, and state and federal regulations