DRUG-GEN MDSE/DEPT LEADER

Kroger • Torrance, CA

127d

About The Position

The position involves creating an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages customer return. The role requires achieving sales and profit goals for the Drug GM department, monitoring and controlling quality assurance standards, and supervising all functions and activities within the department. The candidate will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Nice To Haves

• High school education or equivalent preferred.
• Management experience preferred.
• Drug GM experience.
• Retail experience.
• Second language: speaking, reading, and/or writing.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Achieve sales and profit goals for the department.
• Monitor and control quality assurance standards.
• Direct, support, and supervise all functions and activities for the Drug GM department.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create a welcoming environment for customers.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of Drug GM specials.
• Develop and implement a department business plan.
• Monitor and control expenses for the department.
• Assist in preparing the store/department budget and profit and loss reviews.
• Maintain awareness of inventory/stocking conditions.
• Schedule price changes and update shelf tags.
• Plan, organize, and supervise the inventory process.
• Reinforce safety programs and comply with safety procedures.
• Notify management of customer or employee accidents.
• Provide support and assistance to minors, individuals with special needs, and older adults.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED