DRUG-GEN MDSE/DEPT LEADER

Kroger • Blacksburg, VA

123d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages customer return. The role involves achieving sales and profit goals for the Drug GM department, monitoring quality assurance standards, and supervising all functions and activities within the department. The candidate will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Nice To Haves

• High school education or equivalent preferred.
• Management experience preferred.
• Drug GM experience.
• Retail experience.
• Ability to speak, read, and/or write a second language.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Achieve sales and profit goals for the department.
• Monitor and control quality assurance standards.
• Direct, support, and supervise all functions and activities for the Drug GM department.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Adhere to all local, state, and federal laws and company guidelines.
• Create a welcoming environment for customers.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to customers.
• Inform customers of Drug GM specials.
• Develop and implement a department business plan.
• Understand the store's layout and locate products.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Monitor and control expenses for the department.
• Assist in preparing the store/department budget and profit and loss reviews.
• Maintain awareness of inventory and stocking conditions.
• Schedule price changes and update shelf tags.
• Plan, organize, and supervise the inventory process.
• Reinforce safety programs and comply with safety procedures.
• Practice preventive maintenance on equipment.
• Notify management of customer or employee accidents.
• Report safety risks and illegal activities.
• Provide support to minors, individuals with special needs, and older adults.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED