DRUG-GEN MDSE/DEPT LEADER

About the position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and activities for the Drug GM department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards.
• Direct, support and supervise all functions, duties and activities for the Drug GM department.
• Communicate company, department, and job specific information to associates.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that allows customers to feel welcome, important and appreciated.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items or products.
• Inform customers of Drug GM specials.
• Display a positive attitude.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget.
• Maintain an awareness of inventory/stocking conditions.
• Schedule daily, weekly and monthly price changes.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by properly inspecting equipment.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Requirements

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Nice-to-haves

• High school education or equivalent preferred.
• Management experience preferred.
• Drug GM experience.
• Retail experience.
• Second language: speaking, reading and/or writing.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.