Drug Free Workplace Care Manager, LCSW/LPC/SAP, Remote

Magellan Health

79d • $70,715 - $113,145

About The Position

The Drug Free Workplace Care Manager provides Department of Transportation (DOT) and non-DOT regulated clients with substance abuse case-management services, including supportive consultation, guidance, and referral assistance to individuals testing positive during routine or random drug and alcohol screenings. This role oversees employees’ compliance with all requirements resulting from a positive drug test and provides coordination and liaison for agencies and resources. Coordination may include inpatient and outpatient treatment monitoring, client and provider contacts, notification to the agency and Medical Review Officer, aftercare plan review, and return-to-work process. The Care Manager also provides participant intake triage and consultation, serves as the primary clinician supporting the Drug Free Workplace Program (DFWP), and provides crisis intervention services and linkage to resources for the appropriate level of care, including community resources. Additionally, the role involves educating callers regarding EAP benefits, maintaining real-time documentation to meet performance expectations, and adhering to all performance standards, meetings, trainings, and company policies. The Care Manager is responsible for maintaining call standards necessary for intake, consultation, and follow-up, demonstrating flexibility in job duties and schedule to provide quality customer service, mentoring team members, and maintaining a caseload of DFWP clients while performing multi-step administrative tasks. The job duties listed are representative and not intended to be all-inclusive.

Requirements

• Master's Degree in a behavioral health related field.
• Current licensure that meets State, Commonwealth or customer-specific requirements.
• Minimum of 7+ years post-degree clinical counseling experience, with 2 years in substance abuse assessment and counseling.
• Strong organization, time management, and communication skills.

Nice To Haves

• CEAP - Certified Employee Assistance Professional.
• SAP - Substance Abuse Professional.

Responsibilities

• Provide substance abuse case-management services to DOT and non-DOT clients.
• Oversee compliance with requirements from positive drug tests.
• Coordinate inpatient and outpatient treatment monitoring.
• Conduct participant intake triage and consultation.
• Serve as the primary clinician for the Drug Free Workplace Program.
• Provide crisis intervention services and linkage to resources.
• Educate callers about EAP benefits and vendor resources.
• Maintain real-time documentation to meet performance expectations.
• Adhere to performance standards, meetings, trainings, and company policies.
• Mentor team members and participate in team-building activities.
• Maintain a caseload of DFWP clients and handle multiple demands.

Benefits

• Comprehensive health benefits.
• Life insurance.
• Voluntary benefits.
• Short-term incentives.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees