Drop & Count Team Lead

Kickapoo Lucky Eagle Casino • Eagle Pass, TX

6d • Onsite

About The Position

Responsible for the operation of the count room and the drop collection processes, while safeguarding company assets.

Requirements

• Must have High School Diploma or GED.
• Minimum of one (1) year of experience in casino Drop and Count.
• Strong communication skills in English both written and oral.
• Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.
• Ability to work under pressure in a fast paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical and guest service skills.
• Must possess a positive attitude with strong organizational and leadership qualities.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
• Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.
• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license.
• Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.

Nice To Haves

• Spanish or other language skills a plus.

Responsibilities

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Ensure that proper paperwork is completed at the beginning and end of each shift.
• Oversee the drop/count process to ensure accuracy and that all policies and procedures are being followed.
• Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
• Ensure that all equipment is well maintained and cleaned each day.
• Provide general maintenance to drop and count room equipment and make minor repairs as necessary.
• Perform duties of a Drop & Count Team Member as needed.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies.
• Maintain accurate MTL, MIL, CTR and SAR as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees