Drop and Count Dual Rate Lead

Grand Lake Casino

4d•$15 - $17•Onsite

About The Position

The Drop and Count Dual Rate Lead is responsible for overseeing daily team functions and providing leadership coverage in absence of the lead or supervisor to ensure continuity of operations.

Requirements

High school diploma or G.E.D. and drop and count experience required.
Ability to lead and motivate team members, fostering a positive and productive work environment.
Ability to multitask and to promote a cooperative approach between departments.
Skilled in the use of computer programs and software.
Knowledge of the Gaming Industry and the laws and regulations governing gaming operations.
Knowledge of current and evolving TICS and applicable gaming regulations.
Ability to maintain composure during possible high stress situations.
Ability to work under pressure and meet tight deadlines.
Excellent written and verbal communication skills.
Skilled in problem solving and critical thinking.
Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D.
All applicants must successfully pass a pre-employment drug screening prior to beginning employment.
Must be at least 18 years of age.
Position requires the ability to stand for extended periods of time, stoop, bend, twist, pull, push, and lift up to 35 pounds regularly.
Must have good dexterity and grip, be able to work quickly and move fast, and have good hand-eye coordination.
Must be able to work in a casino environment which includes high levels of smoke, dust, noise, confined spaces, and bright flashing lights.
Position requires flexibility to work any shift including weekends and holidays and the ability to work in confined spaces.

Nice To Haves

Customer service experience preferred.

Responsibilities

Prepares supplies by organizing and restocking for the following day’s drop/count
Monitor and evaluate employee performance to ensure optimal productivity.
Ensuring that workflow processes are followed and that tasks are completed on time. Coordinating and prioritizing tasks to meet operational goals.
Maintain security of all assigned keys at all times.
Labels all cash cans for the drop process.
Removes all cash boxes from gaming machines, ATM’s and table games from the previous gaming day and replaces them with empty cash boxes.
Places used cash boxes onto the box cart in established order.
Takes carts to the count room where they are sorted, counted, strapped and bundled and records contents of bill validator boxes.
Prepares funds with proper documentation for the Accounting Department and for transfer of funds to Vault.
Ensures prevention of loss by providing extreme care and attention to detail.
Works as part of the team, assisting others as needed.
Investigates and resolves all daily compliance and balancing discrepancies.
Ensures the integrity of the soft count and compliance with gaming regulations.
Oversees minor repairs and maintenance of soft count room equipment.