Driveway Supervisor

Lithia & Driveway • Dallas, TX

26d • $40,000 - $60,000

About The Position

Driveway Driveway Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us! Driveway Supervisor, Sell The Driveway Supervisor, Sell is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience throughout the Sell and Service process. This position will be responsible for reaching and maintaining assigned position metrics, objectives, and daily activities. The Driveway Supervisor, Sell will be assigned to oversee any of the following; Driveway Customer Service Agents, Team Leads, Support Specialists, etc. This individual assists in the training, and development of all positions they are assigned to oversee.

Requirements

• Strong attention to detail
• Excellent communication
• Active Listening
• Time Management
• 1 – 3 years of experience in a supervisor role

Responsibilities

• Administer training plans and development of assigned employees/positions
• Manage department monthly objectives and daily tasks
• Develop, train, and monitor customer engagement and follow-up word tracks
• Systems expert for assigned positions
• Create and define processes for Agent efficiency
• Internal/external paperwork and documents for assigned positions
• Executing correct cross department communication and process flow

Benefits

• Competitive pay
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed