Driver

Community Health Center of Southeast Kansas Inc•Pittsburg, KS

About The Position

This position will focus improving access to care by providing transportation in CHC/SEK vehicles, connecting riders to internal and community resources, and participating in outreach activities. Activities may include driving community members to appointments or other needed locations such as grocery stores, delivering prescription medication, and utilizing technology to complete safe, and timely rides. The overview of this position is: to operate gasoline powered vehicles safely and effectively; to follow established company policies and procedures regarding the transportation of passengers/patients, vehicle safety and appearance and the reporting of mechanical, traffic, or behavioral problems encountered; to assist passengers, if needed, to maintain positive public relations with the passengers in the provision of ongoing transportation services.

Requirements

Must possess a valid driver’s license. If Missouri Resident, must have a valid Class E driver’s license. Driver’s license must be unrestricted with exception of corrective lenses.
Must be at least 21 years old or older, due to payer requirements.
Must possess Basic Life Support certification upon hire or within six (6) months of date of hire.
Other required training must be completed within six (6) months from date of hire. Training includes, but is not limited to, Defensive Driving, Emergency Procedures and Wheelchair Securement. All required training must be kept current.
Must be able to pass and maintain satisfactory DOT physical, MVR check, appropriate background checks, and meet the eligibility requirements of CHC/SEK’s auto insurance standards.
Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
Demonstrate knowledge of the rationale of appropriate patient care.
Must be organized and able to manage/prioritize tasks to meet deadlines, adapts to change in a positive manner, able to work as a part of a team.
Communicates through appropriate channels. Use proper chain of command for patient complaints.
Ability to handle emergency situations calmly and effectively.
Must be computer literate, especially with Microsoft Office products and be proficient with the Electronic Health Record software.
Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
Provide customer service in accordance with the organization’s mission.
Be courteous and respectful when interacting with patients and family members.
Maintain patient confidentiality in accordance with organization’s policy and procedure and HIPAA requirements.
Must be flexible and have adaptability to last minute changes in daily schedule.

Nice To Haves

Commercial Driver’s License (CDL), preferred.
Experience in driving a school bus or public transportation bus preferred.
Bilingual in Spanish preferred.

Responsibilities

Drive assigned vehicle to pick up passengers over specified routes to local points according to a time schedule, following route/drop-off/pick-up instructions in a professional and courteous manner to provide a high level of customer service and a timely route.
Greet and assist, if needed, passengers by helping them board or depart from the vehicle at the curb or help to and from the door. Provide an exceptionally high level of quality customer service that focuses on a rider’s needs.
Report delays, breakdowns, and accidents using technology systems; make written reports of all incidents/accidents involving the vehicle or passengers during shift.
Remain alert to traffic and driving conditions to ensure safety of the passengers and the vehicle; drive defensively and courteously.
Ensure correct completion of required transportation forms utilizing the Pre/Post Check Inspection forms, reporting vehicle maintenance needs to the Transportation Manager.
Be aware of, follow, and perform all safety procedures and rules.
Responsible for administering emergency first aid to passengers when situation demands.
Must be flexible and have adaptability to last minute changes in daily schedule.
Be aware of customer needs and provide an exceptionally high level of quality customer service.
Assist in training substitute/new drivers on driving safety, records and other requirements.