Driver, Trailer Local / Fitness Installer

McCollister's Transportation.•Town of Poughkeepsie, NY

About The Position

Reports to Operations Manager Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members. Provides pick up and delivery services for a variety of electronics & Fitness commodities. Strives to satisfy customers by providing individualized service according to established plans. Works with customers to execute service and resolve minor problems. Identifies significant customer service problems to the dispatcher and planner for resolution. Records the status of orders and completes associated paperwork thoroughly. Success in this position is measured through safety ratings, productivity, customer satisfaction, and claims rating.

Requirements

A minimum 2 years’ experience desired. Willing to train for the Fitness Installer responsibilities.
Commercial Class A driver’s license
McCollister’s driver certification
Clean, safe driving record
Ability to lift 75 lbs
Positive communication skills
Competent computer and ipad skills
Candidate must be able to communicate effectively at all levels of the organization
Must be organized
Proven track record of working in a team environment and autonomously

Responsibilities

Execute shipment plans within the scope of branch operations and United Van Lines.
Manage workload to maximize efficiency and exceed customer expectations.
Operate vehicle and equipment in the safest manner possible.
Protect customer products and facilities.
Identify significant customer service problems to dispatch for resolution.
Maintain accurate order status for accountability.
Supervise and train helpers.
Vehicle operation.
Status orders.
Quality assurance.
Handling freight.
Completing paperwork.
Customer relation