Driver Supervisor

Empire Auto Parts • Jacksonville, FL

3d

About The Position

As a Driver Supervisor, you will play a crucial role in overseeing and
coordinating the delivery operations of our aftermarket collision auto part
business. You will be responsible for supervising a team of delivery drivers,
ensuring efficient and on-time deliveries, upholding best practices, and
ensuring compliance with safety regulations. Your strong leadership skills,
attention to detail, and ability to work in a fast-paced environment will be
essential in achieving our business objectives.

Requirements

• High school diploma or equivalent; additional relevant certifications or training in logistics or transportation management is a plus.
• Proven experience in a supervisory or management role, preferably in a delivery or logistics setting.
• In-depth knowledge of delivery operations, including route planning, driver scheduling, and vehicle maintenance.
• Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
• Strong organizational and time management abilities, with a keen eye for detail.
• Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities simultaneously.
• Proficient computer skills and familiarity with delivery management software and systems.
• Valid driver's license with a clean driving record.
• Knowledge of safety regulations and best practices in transportation operations.

Responsibilities

• Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
• Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
• Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
• Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
• Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
• Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
• Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
• Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
• Oversee the accurate and timely submission of payroll activities. Including and not limited to timekeeping, approvals of PTO, scheduling etc.
• Can hold their team accountable up to and including issuing progressive disciplinary action.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees