Driver / Route Supervisor

Unitex•Lawrence, MA

9d•$65,000 - $65,000•Onsite

About The Position

Unitex is experiencing unprecedented growth! Due to this growth, we are in search of a highly skilled Driver / Route Supervisor for our facility in Lawrence, MA. This position has tremendous opportunity for growth. In this position you will be out on the road with drivers and also covering routes when needed. PLEASE DO NOT APPLY IF YOU DON'T WANT TO BE DRIVING AS THIS IS NOT AN OFFICE JOB. At Unitex, the Driver / Route Supervisor is responsible for: Establish and maintain customer contact on a regular basis Introduce new products/services to customers Address issues regarding credit requests, credit and payment terms, contract status, service delivery frequency and service days with customers Participate in route settlement with the goal of improving issue resolution, COD pickups, and paperwork integrity Schedule new account installations, including day stop sequence, first deliveries and other matters with the customer Other service related duties as appropriate Supervisory Responsibilities: Supervises 3-5 route drivers. This includes hiring, training, developing and disciplining Fills in for drivers as required Regularly goes out with drivers to monitor driver’s customer service skills and job safety skills PLEASE DO NOT APPLY IF YOU DON'T WANT TO BE DRIVING AS THIS IS NOT AN OFFICE JOB. Unitex offers a competitive compensation package including health insurance, 401K with employer matching, paid vacation, sick days, etc. Visit our website at www.unitex.com to learn more about our company and watch our recruiting video at https://youtu.be/5XgjhF0ubnw to see us in action and hear from our employees. Apply in person to: UNITEX 155A Shepard Street Lawrence, MA 01843 EOE About Unitex: For more than 100 years, our family-run business has been leading the way in the medical uniform and linen rental industry. Today, with 1900 employees and growing, we are the largest family-owned healthcare service provider in the country. Every single day, Unitex is behind the scenes cleaning, preparing and delivering the linen that helps healthcare professionals provide the best care to their patients from fresh sheets to warm blankets, comfortable gowns and clean towels. Unitex is an essential service to the healthcare industry which translates to a safe and stable workplace that makes it easy for people to apply their skills to become successful in every one of our roles. Due to our past, current and future expansions, we actively hire drivers, mechanics and production operators, clerical positions and various management and outside sales roles. All of Unitex’ s roles include competitive pay, medical benefits, PTO time and more. We are committed to training, developing and promoting our employees. Those with a solid work ethic, who are self-motivated, reliable and flexible succeed at Unitex. When it comes to stable, long-term employment with diverse growth opportunities, Unitex has it all. Join Unitex and become part of a winning team.

Requirements

Must be 25 years old or over
MUST HAVE BEEN A DRIVER FOR A COMPANY
Driving experience in a service environment needed
Demonstrated customer service skills
Strong management and communications skills
Must be able to supervise drivers
Efficient time management skills
Must be able to resolve issues in the appropriate time frame.
Must be organized with excellent follow-up skills
Very strong interpersonal and telephone skills.
Good with numbers
Clean driver’s license
Job is physical in nature – must be able to lift heavy objects up/down stairs and load heavy items into trucks

Responsibilities

Establish and maintain customer contact on a regular basis
Introduce new products/services to customers
Address issues regarding credit requests, credit and payment terms, contract status, service delivery frequency and service days with customers
Participate in route settlement with the goal of improving issue resolution, COD pickups, and paperwork integrity
Schedule new account installations, including day stop sequence, first deliveries and other matters with the customer
Other service related duties as appropriate
Supervises 3-5 route drivers. This includes hiring, training, developing and disciplining
Fills in for drivers as required
Regularly goes out with drivers to monitor driver’s customer service skills and job safety skills