Driver/Receptionist - Per Diem

High Point & SEMCOA•New Bedford, MA

16h•$20 - $20

About The Position

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. Driver Program & Location: Women's Addiction Treatment Center (WATC), New Bedford

Requirements

Education: High School Diploma or Equivalent (GED)
Must have Valid Drivers License!
Provide a valid driver’s license and current driving record
Provide a current copy of auto registration with automobile insurance (only if using own personal vehicles)
Provide a current copy of vehicle’s inspection report (only if using own personal vehicles)
Knowledge of basic computer skills and software
Experience in office/secretarial environment
Must type at least 45 words per minute
Detail oriented
Ability to meet the public
Must present as professional and courteous at all times both internally and externally
Certification in the HPTC approved de-escalation program
Possess a good telephone manner
TB screening

Responsibilities

Compliance with Federal Regulations, 42 CFR Part II, Confidentiality of Alcohol and Drug Abuse Patients
Transport clients to pre-arranged designated areas
Pick up and deliver from and to various pre-arranged destinations for administrative purposes
Recognize appropriate boundaries and report inappropriate behavior
Must not veer off of designated routes for any unauthorized stops
Utilizes standard precautions at all times
Demonstrates behaviors that recognize the rights of patients as defined by the patient rights
Provide a smoke free environment in both company and personal vehicle
Will be responsible to complete an incident/accident/environmental report when required
Will maintain vehicle transportation log on each vehicle
Will inspect vehicle prior and after each transport, including presence of first aid kit
May be required to escort/remain with client when needed
Keep vehicle maintained and clean at all times
Other duties as assigned by Area/Program Director
Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients and HIPAA Regulations
Collects and enters data needed for various reports
Meet and greet all visitors and assist with their requests. When necessary, provide basic public relations with clear and adequate information
Maintain accurate visitor log and signed confidentiality visitor letters
Receive, screen, and direct all incoming switchboard telephone calls to the facility. Take messages when staff member is not available to receive call. Transfer the switchboard at the end of shift, to appropriate department
Receive all deliveries (other than dietary and housekeeping items) and distributes accordingly and able follow drop-off policy procedures
Maintain reception area – replenish of community handouts, neat appearance of area, proper working order of all office machines and reporting of any repairs to appropriate service company, provide assistance to employees needing assistance with proper machine use, secure all doors and windows of area at the end of shift
Sort, date-stamp and distribute all in-coming mail, to include patient mail
Sort, weigh and stamp all out-going mail (to include UPS and overnight packages). At end of day, responsible to arrange delivery to post-office any pre-stamped mail
Arrange postal machine postage and repairs
Tracking and up-dating of mail service changes, as needed
Maintain postage petty cash and weekly reconciliation
Maintain accurate office supply system – to include ordering and receipt of all office supplies. Verification of accurate delivery and return of any supplies, as needed. Comparison from one supplier to the next for best pricing available
Co-ordinate emergency codes and evacuation procedures for the entire facility
Perform basic secretarial functions as assigned by COO and/or Supervisor
Attend mandatory training/meetings
Ability to respond to TTY and in-house “Codes”
Utilizes universal precautions at all times
Demonstrates behaviors that recognize the rights of patients as defined by the patient rights
Other duties as assigned by the Director of Admissions / Utilization Management to insure safe and appropriate operation of the facility