Driver Qualification Leader

Swift Transportation • Greer, SC

18d

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift. Driver Qualification Leaders supervise a team of Driver Qualification Facilitators. Lead improvements that enhance on-boarding experience for all drivers. Evaluate driver leaders ability to effectively plan, guide and coach new drivers and provide recommended courses of action to Fleet and/or Terminal Leaders.

Requirements

• 3+ years' experience in operations required.
• Must be service-orientated.
• Must possess exceptional interpersonal skills.
• Must be able to collaborate and possess consensus building skills.
• Must be able to lead others.
• Must be able to solve problems and provide conflict resolutions.
• Must be able to work in high-pressure situations.
• Must be familiar with MS Office.
• Must possess excellent interpersonal skills.
• Bachelor's degree in Communication or Business or related field, or equivalent combination of education and/or experience required.
• Qualified collector or able to become qualified within 30 days of hire, required.

Nice To Haves

• Previous leadership experience preferred.

Responsibilities

• Lead and coach Driver Qualification Facilitators (DQFs) to provide an exceptional training experience to New Hire Drivers. At some terminals may also have responsibility for fleet drivers.
• Track specific metrics for each DQF and provide guidance on how each DQF can improve their ability to support each New Hire Driver's progression through training to solo driver status.
• Coach DQF's on critical judgment and thinking skills in order to ensure DQF decision making is aligned with leadership expectations and in the best interest of Swift Transportation collectively.
• Create specific development plans with all DQFs to create a culture of development, while prioritizing creating conditions where team members can thrive.
• Facilitate and lead engaging and informative orientation sessions. Ensure that material is delivered in a timely fashion and provides drivers with information that excites and engages them into the Swift culture.
• Ensure all activities related to completion of driver files, verification of references, adherence to compliance related testing, and other pre-hire activities are done promptly and effectively to facilitate the hiring process.
• Act as internal advocates for trainee driver experience.
• Take appropriate actions to investigate and resolve concerns to achieve high levels of driver retention.
• Utilize multiple communications channels to remain in constant contact with new drivers and mentors.
• Ensure timeliness and accuracy of new hire driver pay.
• Collaborate with terminal and/or fleet leadership to ensure new hire drivers are assigned to the best fit/available mentor.
• Prepare and review reports on the performance of regional team of DQFs.
• Communicate frequently with DQFs, Operational Partners, Trainee Drivers and Driver Mentors to identify opportunities for process improvements to optimize organizational results.
• Maintain status of a DOT and non-DOT qualified collector for both hair and/or urine sample collections.
• Proactively work to assist others in achieving the organization's objectives.

Benefits

• Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance.
• We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
• Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
• Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
• Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees