Driver & Program Assistant

Anne Arundel Workforce Development Corporation (AAWDC)

25d•$21 - $23

About The Position

At Better Life Care, LLC our mission is to foster a warm, inclusive, and supportive community for aging adults by offering compassionate, high-quality services tailored to their physical, emotional, and social needs. We are committed to promoting dignity, health, independence, and joy in the lives of our participants. The Driver is responsible for the safe, timely, and professional transportation of participants to and from the adult day care center. The Driver ensures vehicles are operated safely, participants are assisted properly, and the State of Maryland COMAR transportation standards are followed. This role supports the overall mission of Better Life Care by delivering dependable, respectful service to older adults and adults with disabilities

Requirements

Valid Maryland driver’s license with a clean driving record.
Prior experience transporting seniors or adults with disabilities preferred.
Ability to assist with wheelchairs, walkers, transfers, and mobility support.
Strong communication and customer service skills.
Ability to pass DOT physical (if required), background check, drug screen, TB test, and provide immunization records.
Familiarity with Anne Arundel County and surrounding areas preferred.
Full-time, Monday–Friday
Works outdoors in varying weather and indoors during vehicle loading/unloading.
Reports directly to the Program Director and collaborates with RN and front desk staff.
Safe and defensive driving
Patience and professionalism with older adults
Reliability and punctuality
Strong attention to safety and detail
Ability to remain calm and supportive during emergencies

Responsibilities

Transport participants to and from the center using agency vehicles following assigned routes and schedules.
Ensure all riders are secured properly using seatbelts, wheelchair tie-downs, and safety restraints.
Assist participants entering and exiting the vehicle, including wheelchair lifts and mobility support.
Drive in compliance with all Maryland traffic laws and company transportation policies.
Monitor participants during transport for health or safety concerns and report any issues immediately.
Conduct daily pre-trip and post-trip inspections (tires, lights, fluids, wheelchair lift, brakes).
Report any mechanical issues to the Program Director immediately.
Keep the vehicle clean, sanitized, and presentable at all times.
Maintain accurate mileage logs, inspection forms, and daily transportation documentation.
Provide courteous, respectful assistance to all participants and families.
Ensure participants feel comfortable, secure, and supported during transportation.
Communicate delays, route changes, or participant concerns to supervisory staff promptly.
Provide one-on-one support to participants who require additional encouragement or assistance.
Maintain confidentiality and professionalism in all interactions.
Support the Activities Coordinator in preparing, setting up, and facilitating daily group programs.
Assist with meal setup, tray service, seating, and clean-up.
Help participants who require assistance with eating, drinking, or positioning.
Monitor dietary restrictions and report any concerns to the RN/LPN.
Assist with toileting, continence care, handwashing, hygiene, and grooming as directed by nursing staff.
Support mobility, transfers, and wheelchair safety (using proper techniques).
Observe and report any skin issues, discomfort, or unusual participant behavior.
Follow emergency procedures for breakdowns, accidents, medical emergencies, or safety incidents.
Assist participants safely during evacuations or unexpected events.
Complete incident reports accurately when required.
Record attendance, pick-up/drop-off times, and any unusual occurrences during transport.
Complete daily vehicle inspection sheets and report hazards immediately.
Follow all COMAR regulations regarding transportation safety for adult day care programs.