Driver - Messenger

Redstone Federal Credit Union•Huntsville, AL

About The Position

Responsible for driving armored vehicles, replenishing ATMs, delivering/picking up from branch and retail locations, supporting Cash In Transit operations. This position ensures the accountability and security of all assigned mobile liabilities, ensuring safety and security standards are maintained, and provides cash and coin service to clients. Utilizes all available resources to provide support and prompt response to requests, tasks, and objectives. Serves as a resource to clients while demonstrating excellent communication skills and efficient service.

Requirements

Must be 21 years of age in accordance with US DOT standards and ASRB requirements
Valid driver’s license with 3 years driving history
High School diploma or equivalent
Obtain and maintain a Medical Examiners Certificate via US DOT approved medical examiners
Effectively apply internal and external customer service practices and processes to meet quality service standards.
Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.
Resolve problems utilizing knowledge and experience.
Communicate in a professional manner and deliver information clearly and effectively.
Actively listen to questions, opinions and ideas of others.
Use tact and diplomacy in sensitive and confidential situations.
Use correct English including spelling, grammar and punctuation.
Operate computers and use business software and other standard office equipment.
Understand and follow written and oral instructions.
Set priorities and manage one’s own time effectively.
Intermittent standing, sitting and walking.
Using hands repetitively to handle, feel or operate computers and other standard office equipment.
Reaching with hands and arms.
Ability to lift at least 50 pounds while maintaining a secure environment.

Nice To Haves

CIT operation, security industry, military, or law enforcement experience preferred

Responsibilities

Drive armored vehicles on designated routes providing service to customer locations such as branch delivery/pick up, performing ATM replenishment/deposit pick up, and safe replenishment/deposit pick up
Load/unload vehicle inventory including multiple bags, boxes, and cassettes
Secure inventories by executing controls and ensuring compliance with security procedures
Seek to reduce risk exposure when performing container transactions
Report all incidents, events, discrepancies and faults regarding the vehicle or daily assigned work
Documents and processes departmental work, including but not limited to; completing required reports and documents, verifying for accuracy and completeness, and submitting necessary files before end of shift
Ensures compliance with all Security industry codes and standards, regulatory requirements and RISE policies and procedures as well as all applicable Local, State and Federal laws and regulations.
Adheres to all security procedures and policies and maintains strict confidentiality of all client information
Completes training and self-study to achieve and maintain required knowledge of security practices, services and overall operations
Works scheduled hours and maintains punctuality
Other duties as assigned