Driver Manager

TCI Transportation • Kansas City, MO

2d • $67,000

About The Position

The Driver Manager is responsible for communicating all pertinent freight information to drivers in a region of assigned responsibility. Supervise and maintain equipment providing load capacity. Work directly with internal employees and manage expectations against operational capabilities. Employ a strategic approach by problem solving and develop corrective actions to enhance operational performance.

Requirements

• Operational Skills: This position requires an individual experienced in the movement of freight and driver relations. We are looking for a fundamentally solid performer who is consistently able to facilitate multiple projects and remain productive under pressure.
• Management: This position requires experience in managing and coaching others. Troubleshooting any issues with a driver pick up or delivery to ensure proper freight delivery.
• Analysis: Coordinating with operational staff in order to receive maximum productivity from drivers while operating within DOT, OSHA and other company safety departments.
• Communication: This position requires the ability to build and maintain relationships with internal and external customers; and the ability to confront and resolve performance or service issues with drivers and customers effectively.
• Schedule: This position is subject to calls after hours in order to respond to needs. This position also requires flexibility for nights, weekends, and holidays.
• 2 years related experience.
• Strong interpersonal and relationship building skills.
• Fleet management experience.
• Strong analysis and decision-making skills.
• Superior customer service skills.
• Excellent communication skills both written and verbal.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and presenting in front of an audience.
• Must be able to lift up to 50 pounds at a time.
• Must be able to drive to and from assigned locations as well as TCI locations.
• Must be able to travel both locally and out of state for business related travel.

Nice To Haves

• Familiarization with DOT and OSHA rules and regulations is a plus.

Responsibilities

• Responsible for the supervision and management of a fleet of drivers, to assure proper and timely loading and delivery of products to customers.
• Assurance of DOT compliance and administration of all reporting procedures and enforce all company policies and procedures.
• Responsible for fleet efficiency including driver productivity, miles, legal HOS, operation, availability, customer service and pre-planning performance.
• Assist with development of programs, procedures, and guidelines to help align the driver workforce.
• Interaction with outside freight vendors and coordination of scheduling requirements.
• Build relationships, solve issues, and assist customers and drivers with their individual needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed