Driver Manager

Venture Logistics • Chambersburg, PA

100d

About The Position

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we'd like to meet you. Company Driver Managers focus on representing the best interests of both the Driver and the company.

Requirements

• High School Diploma or 3 years industry experience.
• Knowledgeable of the Transportation, Operations, and/or Logistics industries.
• Ability to resolve conflict and problems diplomatically.
• Ability to handle criticism positively without emotion.
• Knowledge of TMW Office Suite.

Nice To Haves

• Bachelor's degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background.

Responsibilities

• Communicate proactively and quickly to Planners, CSRs, and Drivers.
• Build relationships with Drivers to understand their expectations and preferences.
• Manage revenue and mileage goals for each driver and the fleet as a whole.
• Counsel drivers who are not meeting metric goals/expectations.
• Directly influence the routes assigned to the drivers for optimal success for the driver and company.
• Oversee MPG performance for each driver and fleet as a whole.
• Coach all drivers who perform below MPG goals/expectations.
• Help Drivers experience good weeks and good weekends.
• Determine which drivers may require termination based on poor performance.
• Update ETA's accurately and timely.
• Update Total Mail accurately and timely.
• Alertly manage phone calls and phone messages.
• Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
• Ensure the Driver performs safely.
• Check in on all Drivers by 9:00am.
• Focus on good starts to each week (Monday mornings).
• Help the Driver understand the plan.
• Sell the loads to the Drivers.
• Ensure Driver's acceptance of a load.
• Establish clear expectations for Drivers when they first begin at Venture Transport.
• Counsel/mentor/lead drivers.
• Update Expirations and Driver Statuses accurately and timely.
• Help Safety and Maintenance departments with safe equipment.
• Utilize Trip Alert to quickly evaluate 'red flag' situations.
• Comply with company policies and procedures and all applicable laws and regulations.
• Additional duties as assigned.

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision
• Basic and Supplemental Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees