Driver License Examiner I

State of North Carolina • Lillington, NC

366d • $31,200 - $50,298

About The Position

This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities. This Posting is accepting applications for position 60030792 located in the Lillington Driver License Office. North Carolina Department of Transportation (NCDOT) is committed to attracting and retaining high quality talent and developing career tracks that strengthen our organization while allowing employees to build satisfying careers. Join the diverse talent community at NCDOT in a variety of jobs, including engineering, IT, public transportation, financial management, research, and many other positions across the state. When you work for North Carolina, you can rely upon a culture that values collaboration, creativity, innovation, diversity, and teamwork; the ability to impact positive change for the citizens of North Carolina; and benefit options that will enhance your quality of life, health, wellness, and future.

Requirements

• Experience explaining policy, procedure and/or laws to educate customers or the public.
• Customer service experience with a friendly, enthusiastic attitude.
• Knowledge of basic computer software including database programs and Microsoft Office applications.
• Experience in evaluation of information or documents to make determinations for actions.
• Experience working as a collaborative team player using problem-solving skills.
• Experience composing written communication using typing skills.
• Graduation from high school and at least two years of clerical, administrative, or paraprofessional experience.

Nice To Haves

• Experience with collection and disbursement of cash.
• Ability to quickly adapt to internal systems.

Responsibilities

• Administer eligibility tests for Driver License, Commercial Driver License, Learners permits and ID cards.
• Evaluate applicants' knowledge of NC Motor Vehicle laws and identification of road signs.
• Check vision and observe/evaluate driving skills by riding with customers during road tests.
• Serve as a public advisor to identify health concerns with drivers.
• Advise customers of adjunct service programs available.
• Ensure accurate entry of applicant data and court ordered information into internal systems.
• Reduce wait times and improve customer service.

Benefits

• Full State Benefits
• Competitive salaries
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED