Driver - Hospitality - On Call, Temp. or Full Time

Central Council Tlingit & Haida Indian Tribes•Juneau, AK

10h•Onsite

About The Position

The Hospitality Driver / Shuttle Driver is responsible for safely transporting guests, staff, food, and supplies in support of hotel and hospitality operations. This role provides courteous and reliable shuttle service for hotel guests while also supporting catering and event logistics. The Driver serves as a front-line representative of the organization, ensuring a safe, professional, and welcoming experience for all passengers and clients.

Requirements

Knowledge of safe driving practices and passenger transport safety
Strong customer service and interpersonal skills
Ability to communicate clearly and professionally with guests and staff
Ability to manage time, routes, and schedules efficiently
Ability to remain calm and responsive in high-pressure or unexpected situations
Basic knowledge of food handling and safe transport procedures (or ability to learn)
Ability to work independently with minimal supervision
Strong attention to safety, detail, and cleanliness
High school diploma or GED
Must be 21 years of age with a Valid driver’s license and clean driving record (must meet insurability requirements)
One (1) – Two (2) years of relevant experience

Nice To Haves

Knowledge of local roads, airport/ferry logistics, and weather conditions preferred
Prior experience as a driver in a workplace setting

Responsibilities

Safely operate company vehicles to transport hotel guests, staff, food, and supplies
Provide scheduled and on-demand shuttle service for hotel guests (e.g., airport, ferry terminal, local destinations)
Assist guests with loading and unloading luggage in a courteous and professional manner
Maintain a high level of customer service; serve as a welcoming first/last point of contact for guests
Load, secure, transport, and unload catering food, equipment, and supplies safely and in compliance with food safety standards
Coordinate delivery and shuttle schedules with hotel front desk, kitchen, and event staff
Conduct pre- and post-trip inspections and report any vehicle issues promptly
Maintain cleanliness and readiness of vehicles at all times
Keep accurate logs of trips, mileage, fuel usage, and passenger counts as required
Follow all traffic laws, safety regulations, and organizational policies
Assist with event setup and breakdown as needed
Support hospitality operations during downtime (stocking, dishwashing, light prep, etc.)
Respond appropriately to emergencies or unexpected situations during transport
Uphold organizational values and represent the organization in a professional and culturally respectful manner