A Customer Service Assistant (CSA) is responsible for loading equipment onto trucks, guiding the Customer Service Representative (CSR) to aircraft, and moving equipment from the truck to the aircraft galley. The CSA plays a crucial role in ensuring that all catering activities are performed according to customer guidelines and safety regulations. This position requires teamwork, effective communication, and adherence to company policies.
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Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
High school or GED
Number of Employees
5,001-10,000 employees