Driver Guide

Huna Totem Corporation•Klawock, AK

43d•$20

About The Position

The Driver Guide is responsible for safely transporting guests while delivering engaging, informative, and memorable interpretive experiences. Driver Guides serve as both drivers and storytellers, sharing knowledge about the local environment, wildlife, history, and culture of Klawock and Prince of Wales Island. This role requires excellent driving skills, strong communication abilities, and a commitment to providing exceptional hospitality. Driver Guides play an essential role in ensuring every guest feels safe, welcomed, and inspired during their visit. Guides are cross-trained for all tours and may be asked to adjust their assigned schedule as needed.

Requirements

Valid driving license and excellent driving skills
Adequate knowledge or willingness to learn about Tlingit culture.
Must be able to learn a Tlingit Introduction
Knowledge of the local area(marine life, plants, animals, birds)
Must have good customer service skills.
Show up on time, well groomed, in uniform and ready to work.
Must have good verbal communication and presentation skills.
Ability to learn, retain and present excursion information to guests in an accurate manner.
Ability to learn and manage tour timings.
Must be able to follow instructions and complete assignments with minimal supervision.
Must be willing to work in harsh weather conditions for extended periods of time and work varied shifts as well as weekends and holidays.

Responsibilities

Safely operate company vehicles while transporting guests on scheduled excursions.
Ensure the comfort, safety, and well-being of all passengers at all times.
Follow all traffic laws, safety protocols, and company driving policies.
Provide engaging commentary throughout the tour, highlighting local history, culture, wildlife, and natural features.
Share stories and insights that enhance the guest experience and create meaningful connections to the region.
Answer guest questions with professionalism and enthusiasm.
Anticipate guest needs and provide thoughtful service throughout the tour.
Follow designated tour routes and schedules to maximize the guest experience.
Coordinate with tour staff and dispatch to maintain smooth operations and avoid delays.
Perform daily vehicle inspections and report any mechanical or safety concerns.
Maintain a clean, organized, and presentable vehicle interior and exterior.
Adhere to all company policies, safety procedures, and operational guidelines.
Maintain professional conduct and represent Klawock Island Ventures with integrity and pride.
Promote Klawock Island Ventures (KIV) venues and merchandise.
Participate in all required training.
Maintain current First Aid/CPR certification.
Perform other duties as assigned.