About The Position

Chick-fil-A Glenwood Place is seeking an experienced and motivated Drive-Thru Shift Lead to oversee one of the most important parts of our business. This leader will guide our Drive-Thru operations with excellence, motivate team members to achieve results, and create a welcoming guest experience from start to finish.

Requirements

  • Ability to open the restaurant
  • Friday and Saturday availability required
  • Minimum 2 years management experience
  • Exceptions to any requirement may be made at the discretion of the Operator

Responsibilities

  • Outside Experience: Strategy Execution
  • Weather Strategy
  • IPOS Strategy
  • Outside Meal Delivery Strategy
  • Drive-Thru Cockpit
  • Tornado Bagging Strategy
  • Beverage/Dessert Assembly Strategy
  • Window Execution
  • Meet and exceed service time goals
  • Ensure order accuracy scores remain high
  • Achieve daily sales goals
  • Track team member attendance
  • Manage resources, technology, small wares, and equipment
  • Plan weekly position setups, including break strategies
  • Conduct quarterly team member evaluations
  • Checklist Training
  • Operational Discipline Training
  • Execution Training

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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