Drive-Thru Director

Chick-fil-A•Lutz, FL

40d

About The Position

The Drive-Thru Director at our restaurant will work within our leadership team overseeing the systems, performance, hospitality, and accuracy of our Drive-Thru throughout each depart. This role focuses on developing others, thinking systematically to develop and maintain systems and equipment, and review metrics surrounding our drive-thru and hospitality. As a member of our leadership team, this role will assist in helping us foster culture of excellence, kindness, and teamwork. This role will assist in ensuring standards of food safety and operational excellence, managing inventory and equipment, as well as creating and implementing systems of overall growth and success. The Director will work alongside a highly motivated, creative, driven, and highly-supportive leadership team to run efficient and productive shifts and grow a healthy organization. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment.

Requirements

Prior successful experience in leadership/management roles in a fast paced environment will be essential for your success
ServSafe Manager Certification
Flexible schedule - including working on Saturdays, mornings, and evenings (we are closed Sunday)
Dedication to cleanliness, organization, and operational compliance at all times
Ability to communicate effectively with other leaders and team members
Consistency in executing restaurant recipes and systems
Ability to handle high expectations and accountability in a high demand and fast-paced environment
Excellent Interpersonal Skills
Hard Working, Humble, and Self-Motivated
Problem solver and multi-tasker
Goal oriented and quick learner
Able to train, coach, and develop others
Commitment to our values of excellence, kindness, and teamwork

Responsibilities

Overseeing the systems, performance, hospitality, and accuracy of our Drive-Thru
Developing others
Thinking systematically to develop and maintain systems and equipment
Review metrics surrounding our drive-thru and hospitality
Assist in helping us foster culture of excellence, kindness, and teamwork
Assist in ensuring standards of food safety and operational excellence
Managing inventory and equipment
Creating and implementing systems of overall growth and success
Run efficient and productive shifts and grow a healthy organization