Drain Technician

1-800-Plumber + Air•Valley View, OH

12h•$80,000 - $120,000

About The Position

1-800 Plumber +Air of Cleveland is expanding its drain and sewer division and is looking for experienced drain technicians who want steady work, strong support, and the ability to control their income through performance. This role is built for technicians who take pride in diagnosing problems correctly, delivering real solutions, and being rewarded for the work they do. This position is commission-based with additional performance bonuses. Earnings are directly tied to productivity, job quality, and customer solutions. High-performing drain technicians consistently earn well above traditional hourly roles. Full details of the commission structure and bonus opportunities will be discussed during the interview process. Qualified candidates who are hired will be eligible for a $3,500 sign-on bonus. Bonus payout details and eligibility requirements will be reviewed during the interview and onboarding process. 1-800 Plumber +Air of Cleveland is a locally owned plumbing company backed by the strength of a national brand. We focus heavily on drain and sewer solutions while maintaining high standards of professionalism, customer service, and workmanship. Our team is supported by strong marketing, efficient dispatching, and systems designed to keep technicians productive. We are seeking an experienced Drain Technician to perform residential and light commercial drain and sewer services. This role focuses on diagnosing, clearing, and repairing drain and sewer issues, identifying root causes of blockages, and presenting long-term solutions to homeowners and property managers. Work may include drain cleaning, camera inspections, hydro jetting, sewer repairs, and related drain system work. 1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our customers. Here at 1-800-Plumber +Air, we have a Win/Win/Win model. First and foremost, it is important for our customers to win. Meaning, they get the quality of service that they deserve with the Honesty and Integrity that they want. Second, it is important that you win as being apart of our team. We will work together to make sure that we put a plan in place that allows you, as being apart of our team, to help you accomplish your goals. Third, is for we as the company to win. We know that when all 3 parties win, it creates for a fantastic experience and work environment. Come be apart of a team that will help you grow and accomplish the goals and dreams that you have always wanted.

Requirements

Experience as a residential and/or commercial drain technician required
Strong knowledge of drain and sewer systems and common failure points
Experience using drain machines, hydro jetters, and camera equipment preferred
Ability to accurately diagnose drain issues and recommend proper solutions
Valid driver’s license required
Good physical condition and ability to perform hands-on work
Strong communication and customer service skills
Must pass background check and drug screen

Responsibilities

Perform residential and commercial drain cleaning and sewer service work
Clear clogged drains, main lines, and sewer systems using professional equipment
Operate drain machines, jetters, and sewer camera inspection equipment
Diagnose drain and sewer issues and explain findings to customers
Present repair and replacement options such as spot repairs, liners, or full replacements
Perform sewer line repairs or replacements when needed
Identify recurring drain issues and recommend preventative solutions
Test drain systems for proper flow and operation
Follow all safety standards, plumbing codes, and company procedures
Properly document inspections, findings, and completed work
Deliver a high-quality customer experience on every call