Drain Tech Sign on Bonus

Cranney Home Services•Danvers, MA

just now•$35 - $45

About The Position

Build your future with Cranney! At Cranney Home Services, we pride ourselves on fostering environment that prioritizes your professional development and personal well-being. With a stellar 4.7/5 employee rating and over 3,000 glowing reviews from our customers, we’re all about quality and satisfaction! We are currently looking for motivated Drain Technicians to join a dynamic team! Sign on Bonus $2K Hourly Pay: $35-$45 (DOE) 75% Paid Healthcare for you and your family (Family 59%, Employee & Spouse 59%, Employee & Child 59%)! 50% Paid Dental Insurance! 100% Paid Vision! Company Paid Life Insurance. Wellness Reimbursement. Employee Assistance Program (EAP). Flexible Spending Account (FSA). Short-term and Long-term Disability. Fidelity -401K with 4% company match. Employee Referral Bonus. Paid Time off (PTO) and sick time. We are off all major holidays! Well stocked truck - dispatch from home! Residential service only - NO commercial Services. Uniforms, smart phones, and tablets provided! A supportive and close-knit team that feels like family! What must be accomplished: Complete our 6-step customer Service System. Troubleshoot and diagnose- “What is the problem?” Clear the drain utilizing a snake machine/drain jetter. General drain clearing and repairing. Communicate and educate the customer about the issue. How success will be measured: Complete 4 calls a day. Maintain a 90% conversion rate goal. Meet the company’s daily revenue target. Overall performance.

Requirements

3+ years of experience.
Customer service skills.
Communication skills.
Able to work independently.
Able to problem solve.
A valid driver’s license and a clean driving record.

Nice To Haves

Plumbing experience is a plus!
OSHA 10 certification is a plus!

Responsibilities

Complete our 6-step customer Service System.
Troubleshoot and diagnose- “What is the problem?”
Clear the drain utilizing a snake machine/drain jetter.
General drain clearing and repairing.
Communicate and educate the customer about the issue.

Benefits

Sign on Bonus $2K
Hourly Pay: $35-$45 (DOE)
75% Paid Healthcare for you and your family (Family 59%, Employee & Spouse 59%, Employee & Child 59%)!
50% Paid Dental Insurance!
100% Paid Vision!
Company Paid Life Insurance.
Wellness Reimbursement.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA).
Short-term and Long-term Disability.
Fidelity -401K with 4% company match.
Employee Referral Bonus.
Paid Time off (PTO) and sick time.
We are off all major holidays!
Well stocked truck - dispatch from home!
Residential service only - NO commercial Services.
Uniforms, smart phones, and tablets provided!
A supportive and close-knit team that feels like family!