Drain Technician

Kellam MechanicalVirginia Beach, VA
$60,000 - $100,000

About The Position

Kellam Home Services is seeking a skilled and dedicated Drain Technician to join our team. As a Drain Technician, you'll be at the forefront of our residential plumbing services, specializing in addressing complex drain issues. This role is not just about fixing pipes-- it's about delivering exceptional service and ensuring our customers' satisfaction.

Requirements

  • Strong diagnostic and problem-solving skills
  • Dedication to providing homeowners with unmatched satisfaction
  • Detail-oriented and skilled at multitasking
  • Effective communication skills and comfort interacting with customers
  • Confident and decisive in a fast-paced, customer-focused environment

Responsibilities

  • Comprehensive Diagnostics:
  • Utilize advanced diagnostic tools to conduct thorough assessments of residential drain issues
  • Identify the root cause of problems, providing accurate and efficient solutions
  • Precision Drain Cleaning:
  • Execute drain cleaning procedures with precision, using industry-leading techniques and equipment
  • Ensure thorough removal of debris, blockages, and build-ups to restore optimal functionality
  • Expert Repairs and Installations:
  • Perform expert repairs on damaged or compromised drain systems, employing your knowledge of industry best practices
  • Execute drain installations with attention to detail, ensuring long-lasting and reliable solutions
  • Collaborative Teamwork:
  • Work closely with fellow team members to coordinate and execute projects seamlessly
  • Communicate effectively with other technicians and support staff to ensure timely project completion
  • Exceptional Customer Service:
  • Interact with customers in a professional and courteous manner
  • Educate customers on preventive measures and provide guidance on maintaining their plumbing systems
  • Adherence to Safety Standards:
  • Prioritize safety protocols and adhere to industry regulations
  • Implement proper safety measures during all phases of drain services
  • Documentation and Reporting:
  • Maintain detailed records of diagnostic findings, services performed, and materials used
  • Provide comprehensive reports to customers and internal teams as needed

Benefits

  • Up to $5,000 Signing Bonus
  • Competitive performance‑based compensation
  • Medical, Dental, and Vision Insurance with little to no out‑of‑pocket cost
  • 401(k) plan
  • Company‑paid Long‑Term Disability and Life Insurance
  • Short‑term disability and voluntary life insurance options
  • Generous PTO and holiday plan
  • A supportive, growth‑focused team environment
  • Long‑term job stability with a reputable, established company
  • Clear opportunities for advancement
  • Earning potential of $60,000 - $100,000 a year, paid weekly
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