Drain Technician

Kellam Mechanical • Virginia Beach, VA

50d • $60,000 - $100,000

About The Position

Kellam Home Services is seeking a skilled and dedicated Drain Technician to join our team. As a Drain Technician, you'll be at the forefront of our residential plumbing services, specializing in addressing complex drain issues. This role is not just about fixing pipes-- it's about delivering exceptional service and ensuring our customers' satisfaction.

Requirements

• Strong diagnostic and problem-solving skills
• Dedication to providing homeowners with unmatched satisfaction
• Detail-oriented and skilled at multitasking
• Effective communication skills and comfort interacting with customers
• Confident and decisive in a fast-paced, customer-focused environment

Responsibilities

• Comprehensive Diagnostics:
• Utilize advanced diagnostic tools to conduct thorough assessments of residential drain issues
• Identify the root cause of problems, providing accurate and efficient solutions
• Precision Drain Cleaning:
• Execute drain cleaning procedures with precision, using industry-leading techniques and equipment
• Ensure thorough removal of debris, blockages, and build-ups to restore optimal functionality
• Expert Repairs and Installations:
• Perform expert repairs on damaged or compromised drain systems, employing your knowledge of industry best practices
• Execute drain installations with attention to detail, ensuring long-lasting and reliable solutions
• Collaborative Teamwork:
• Work closely with fellow team members to coordinate and execute projects seamlessly
• Communicate effectively with other technicians and support staff to ensure timely project completion
• Exceptional Customer Service:
• Interact with customers in a professional and courteous manner
• Educate customers on preventive measures and provide guidance on maintaining their plumbing systems
• Adherence to Safety Standards:
• Prioritize safety protocols and adhere to industry regulations
• Implement proper safety measures during all phases of drain services
• Documentation and Reporting:
• Maintain detailed records of diagnostic findings, services performed, and materials used
• Provide comprehensive reports to customers and internal teams as needed

Benefits

• Up to $5,000 Signing Bonus
• Competitive performance‑based compensation
• Medical, Dental, and Vision Insurance with little to no out‑of‑pocket cost
• 401(k) plan
• Company‑paid Long‑Term Disability and Life Insurance
• Short‑term disability and voluntary life insurance options
• Generous PTO and holiday plan
• A supportive, growth‑focused team environment
• Long‑term job stability with a reputable, established company
• Clear opportunities for advancement
• Earning potential of $60,000 - $100,000 a year, paid weekly

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed