Drain Technician

Willard Heating and Cooling•Arlington, TX

13d

About The Position

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck! What's It Like to Work Here We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

Requirements

1+ Years Plumbing or Drain experience
Valid Drivers License
Familiarity with diagnosis and repair of residential plumbing issues
Strong knowledge of plumbing systems, equipment, and fixtures
Good communication and interpersonal skills

Nice To Haves

Plumbing degree, license, or apprenticeship preferred

Responsibilities

Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions.
Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions.
Ability to speak and maintain professionalism to customers, team members, and vendors.
Ability to manage stress, difficult or emotional customer situations.
Ability to work a flexible schedule and maintain attendance based on business needs.
Operating company vehicles and will be expected to follow all state and federal laws, as well as, maintaining the cleanliness and routine maintenance of the vehicle.
Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
Install, repair, and maintain drainpipes, fitting, and fixtures
Provide excellent customer service and ensure customer satisfaction.
Maintain detailed records of services, including documenting pictures of before and after services have been completed.
Educate customers on best practices for their drain systems.
Adhere to company safety protocols and procedures.
Attend appropriate safety training as required by the company.