Drain Technician

1-800-Plumber + Air of Cleveland•Garfield Heights, OH

About The Position

1-800 Plumber +Air of Cleveland is expanding its drain and sewer division and is looking for experienced drain technicians who want steady work, strong support, and the ability to control their income through performance. This role is built for technicians who take pride in diagnosing problems correctly, delivering real solutions, and being rewarded for the work they do. This position is commission-based with additional performance bonuses. Earnings are directly tied to productivity, job quality, and customer solutions. High-performing drain technicians consistently earn well above traditional hourly roles. Full details of the commission structure and bonus opportunities will be discussed during the interview process. Qualified candidates who are hired will be eligible for a $3,500 sign-on bonus. Bonus payout details and eligibility requirements will be reviewed during the interview and onboarding process. 1-800 Plumber +Air of Cleveland is a locally owned plumbing company backed by the strength of a national brand. We focus heavily on drain and sewer solutions while maintaining high standards of professionalism, customer service, and workmanship. Our team is supported by strong marketing, efficient dispatching, and systems designed to keep technicians productive. We are seeking an experienced Drain Technician to perform residential and light commercial drain and sewer services. This role focuses on diagnosing, clearing, and repairing drain and sewer issues, identifying root causes of blockages, and presenting long-term solutions to homeowners and property managers. Work may include drain cleaning, camera inspections, hydro jetting, sewer repairs, and related drain system work. Our ideal drain technician is someone who takes pride in their work, communicates professionally with customers, enjoys diagnosing challenging drain and sewer issues, and is motivated by performance-based income. If you’re an experienced drain technician looking for consistent work, strong support, and the ability to grow your income based on performance, apply today and join the 1-800 Plumber +Air of Cleveland team.

Requirements

Experience as a residential and/or commercial drain technician required
Strong knowledge of drain and sewer systems and common failure points
Experience using drain machines, hydro jetters, and camera equipment preferred
Ability to accurately diagnose drain issues and recommend proper solutions
Valid driver’s license required
Good physical condition and ability to perform hands-on work
Strong communication and customer service skills
Must pass background check and drug screen

Responsibilities

Perform residential and commercial drain cleaning and sewer service work
Clear clogged drains, main lines, and sewer systems using professional equipment
Operate drain machines, jetters, and sewer camera inspection equipment
Diagnose drain and sewer issues and explain findings to customers
Present repair and replacement options such as spot repairs, liners, or full replacements
Perform sewer line repairs or replacements when needed
Identify recurring drain issues and recommend preventative solutions
Test drain systems for proper flow and operation
Follow all safety standards, plumbing codes, and company procedures
Properly document inspections, findings, and completed work
Deliver a high-quality customer experience on every call