Drain Technician
About The Position
Are you ready to take the lead in revolutionizing residential drain cleaning services? Look no further. Kellam Home Services, a prominent player in the home services industry, is seeking a skilled and dedicated Drain Technician to join our team. For over two decades, we've set the standard for excellence, and now we're inviting you to be a part of our legacy. As a Drain Technician, you'll be at the forefront of our residential plumbing services, specializing in addressing complex drain issues. This role is not just about fixing pipes-- it's about delivering exceptional service and ensuring our customers' satisfaction.
Requirements
- Strong diagnostic and problem-solving skills
- Dedication to providing homeowners with unmatched satisfaction
- Detail-oriented and skilled at multitasking
- Effective communication skills and comfort interacting with customers
- Confident and decisive in a fast-paced, customer-focused environment
Responsibilities
- Comprehensive Diagnostics: Utilize advanced diagnostic tools to conduct thorough assessments of residential drain issues
- Identify the root cause of problems, providing accurate and efficient solutions
- Precision Drain Cleaning: Execute drain cleaning procedures with precision, using industry-leading techniques and equipment
- Ensure thorough removal of debris, blockages, and build-ups to restore optimal functionality
- Expert Repairs and Installations: Perform expert repairs on damaged or compromised drain systems, employing your knowledge of industry best practices
- Execute drain installations with attention to detail, ensuring long-lasting and reliable solutions
- Collaborative Teamwork: Work closely with fellow team members to coordinate and execute projects seamlessly
- Communicate effectively with other technicians and support staff to ensure timely project completion
- Exceptional Customer Service: Interact with customers in a professional and courteous manner
- Educate customers on preventive measures and provide guidance on maintaining their plumbing systems
- Adherence to Safety Standards: Prioritize safety protocols and adhere to industry regulations
- Implement proper safety measures during all phases of drain services
- Documentation and Reporting: Maintain detailed records of diagnostic findings, services performed, and materials used
- Provide comprehensive reports to customers and internal teams as needed
Benefits
- Competitive performance-based compensation structure
- We offer Medical, Dental, and Vision Insurance, with little to no out-of-pocket cost
- 401(K) Plan
- Company-paid Long-Term Disability and Life Insurance policies
- Short-term disability and voluntary life insurance options
- Generous PTO and Holiday Plan
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
