Drain Cleaning Expert

Comfort Heroes Plumbing, Heating & AirSioux Falls, SD
1d

About The Position

Are you a hungry Drain Cleaning technician looking for a new opportunity with great benefits? The Comfort Heroes is seeking a motivated Drain Technician to join our team. As a Drain Technician with our company, you’ll play an essential role in ensuring our customers receive top-notch service, while also enjoying excellent perks and benefits to support your career and personal life. Why Join Us? Competitive pay with opportunities for growth and advancement. A supportive team environment where your contributions are valued. A company that takes pride in taking care of its employees. The Role: Our Drain Technicians diagnose, clean and maintain drain issues within each customer's home. Drain Techs will work with a variety of tools and equipment to clear clogs, prevent future blockages, and ensure the smooth operation of plumbing systems. The priority is the customer, providing options and ensuring a 5-star quality service with every interaction, every call, in every home.

Requirements

  • Strong knowledge of drain cleaning techniques, equipment, and plumbing systems.
  • Experience with hydro jetting, rooter services, and other drain cleaning equipment.
  • Ability to diagnose and troubleshoot plumbing issues quickly and accurately.
  • Excellent customer service skills, with the ability to communicate clearly with customers.
  • Ability to work independently and as part of a team.
  • Must have a valid driver’s license and clean driving record.
  • Willingness to work on-call shifts and weekends as needed.
  • Must be physically able to lift heavy equipment and work in confined spaces.

Responsibilities

  • Perform drain cleaning services for residential and commercial customers, using tools such as drain snakes, hydro jetting, and other advanced equipment.
  • Diagnose and assess the cause of blockages, slow drains, and other plumbing issues.
  • Provide expert recommendations to customers for preventing future drainage issues.
  • Communicate with customers to explain the problem, repair options, and maintenance suggestions.
  • Work with the service team to ensure job completion on time and according to the highest industry standards.
  • Maintain equipment, tools, and company vehicle, ensuring they are in good working condition.
  • Follow all safety protocols and company policies while working on job sites.
  • Provide top-tier customer service, ensuring customers are satisfied with the services provided.
  • Work efficiently and effectively to meet performance and safety goals.

Benefits

  • Top Compensation Package (hourly + bonus) to reward your hard work and expertise.
  • Paid Time Off (PTO) (2 weeks to start) for vacations and personal days.
  • Company-Paid Health Insurance to keep you and your family covered.
  • 401(k) Plan with a company match to help you plan for your future.
  • Company Vehicle and Gas Card for your work duties, so you can drive with ease and convenience.
  • Paid Day Off for Your Birthday to celebrate your special day.
  • 6 Paid Holidays to spend time with loved ones and recharge.
  • Sundays Off to ensure you have a proper work-life balance.
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