Drain Cleaner

Benjamin Franklin Plumbing of Northfield, MN • Northfield, MN

248d

About The Position

Join Our Team at Benjamin Franklin Plumbing® – Northfield, MN. Are you someone who values professionalism, punctuality, and delivering exceptional customer service? At SouthSota Benjamin Franklin Plumbing, we don’t just fix plumbing problems — we build trust and long-lasting relationships with our clients. If you’re eager to thrive in a supportive, team-oriented environment with some of the best professionals in the industry, this could be the career move for you. We are seeking a skilled and detail-oriented Drain Cleaner to join our growing team. In this role, you will be responsible for expertly diagnosing and clearing drain blockages in residential plumbing systems while ensuring each client receives top-quality service and full satisfaction.

Requirements

• Demonstrated experience in drain cleaning or plumbing-related service preferred.
• Strong customer service and communication skills.
• Ability to work efficiently, follow company procedures, and represent the brand professionally.
• Must be safety-conscious, punctual, and reliable.

Responsibilities

• Utilize the company’s Straight Forward Pricing® system and complete all required forms and documentation on every service call.
• Wear floor savers and maintain a clean, organized work area in clients' homes during service visits.
• Fully test systems after service to confirm repairs were successful and eliminate unnecessary callbacks.
• Explain all services performed to customers in a friendly, informative manner and verify their complete satisfaction before leaving.
• Exhibit a safety-first mindset on the job and while driving company vehicles.
• Keep the interior and exterior of the assigned service vehicle clean, organized, and ready for use at all times.

Benefits

• Simple IRA 3% Match
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

What This Job Offers