Plumbing - Drain Advisor
About The Position
As an industry leader, we’re looking for a Drain Advisor to help our customers with expert guidance, customized drainage solutions, and top-quality service. If you're someone who enjoys building relationships, offering consultative advice, and driving sales while helping people solve their drainage issues, this is the perfect role for you. As a Drain Advisor , you’ll be the expert voice our customers rely on to assess their drain and sewer systems, offer insightful advice, and provide tailored recommendations that improve their home or business' long-term health. It’s not just about offering services—it’s about delivering solutions that make a difference.
Requirements
- Previous experience in drain cleaning, plumbing, or HVAC industries preferred.
- Strong knowledge of drain systems, plumbing tools, and troubleshooting techniques.
- Proven experience in sales or customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to diagnose and solve problems efficiently and effectively.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Valid driver’s license and clean driving record.
Nice To Haves
- Sales experience in the home services industry.
- Familiarity with drain cleaning equipment and technology.
- Knowledge of local plumbing codes and regulations.
- TSBPE (preferred)
Responsibilities
- Perform drain cleaning, maintenance, and troubleshooting for residential and commercial properties.
- Diagnose plumbing issues related to drains and recommend appropriate solutions or services.
- Present and sell drain cleaning products, services, and maintenance packages to customers.
- Develop and maintain relationships with existing and potential clients to drive repeat business.
- Provide accurate estimates for services and products, and follow through with sales from initial inquiry to completion.
- Educate customers on preventive maintenance and care for their drainage systems.
- Maintain accurate records of customer interactions, sales activities, and completed services.
- Collaborate with the operations and service teams to ensure timely and effective service delivery.
- Stay up-to-date with industry trends, new technologies, and solutions in drain cleaning and plumbing.
Benefits
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- Paid Holidays
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
